Job Description
Customs Brokerage AssociateSolihull / Birmingham
Salary: £30,000 - £35,000 + excellent benefits | Hybrid working
An established international logistics organisation is seeking an experienced Customs Brokerage Associate to join a high-performing customs and freight team in Solihull. This is an excellent opportunity for a customs professional with strong CargoWise1 (CW1) experience who is looking to develop their career within a stable, forward-thinking environment.
The Role
As a Customs Brokerage Associate, you will play a key role in managing import and export customs processes, ensuring compliance with regulations while delivering outstanding service to clients and internal stakeholders.
Key responsibilities include:
* Managing customs entries and clearance processes from start to finish
* Interpreting and applying import/export legislation and regulations
* Liaising with customers, freight teams and external authorities
* Identifying opportunities to support client growth and operational efficiency
* Delivering accurate, timely and compliant customs documentation
About You
You will be an experienced customs professional with a strong technical foundation and the ability to work effectively in a fast-paced environment.
Essential experience and skills:
* Minimum 5 years' experience in a customs clearance role
* Strong knowledge of UK import/export procedures and regulations
* CargoWise1 experience (Certified Operator/Specialist highly desirable)
* Excellent communication, problem-solving and organisational skills
* Ability to work under pressure while maintaining accuracy and quality
* Strong work ethic, attention to detail and team-focused approach
Personal qualities:
* Analytical and technically minded
* Confident decision-maker within your area of expertise
* Comfortable working within established systems and processes
* Collaborative, adaptable and solutions-focused
Working Arrangement
* Office-based for the initial 3-6 months during training and onboarding
* Hybrid working model thereafter (60/40 split)
* Monday-Friday, 37.5 hours per week (some flexibility required to meet operational needs)
Salary & Benefits
* £30,000 - £35,000 per annum
* 24 days holiday + bank holidays (increasing with service)
* Generous employer pension contribution (7.5%)
* Death in service cover
* Wellbeing and employee assistance programme
* Online GP access
* Salary sacrifice benefits (pension, tech, cycle-to-work, childcare support)
* Eye care scheme
* Long service and performance awards
* Free on-site parking
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.
WR is acting as an Employment Agency in relation to this vacancy.
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