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Customer Support - Langley, England, Maidstone
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Client:
Location:
Maidstone, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
b4dd93c15dba
Job Views:
3
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Key Responsibilities:
Respond to customer queries regarding damaged or faulty products with empathy and professionalism, ensuring swift resolution.
Answer product-related questions via telephone and email, providing clear, accurate, and helpful information.
Manage and monitor the shared customer service inbox, ensuring all inquiries are addressed promptly and effectively.
Handle customer complaints with a solutions-oriented approach, maintaining our high standards of service at all times.
Maintain accurate records of customer interactions and resolutions to support continuous improvement.
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