Overview
This is a key role in providing exemplary levels of customer service to our global customers, ensuring order developments are managed efficiently in a proactive manner. Reporting to the Senior Contracts Engineer, you will work as part of a larger team who liaise with multiple departments across the business ensuring updates on orders are precise and accurate.
Responsibilities
* Carry out contract reviews of customers' orders, liaise and use negotiation skills with both customers and internal departments regarding delivery or special requirements.
* Organise your working day to ensure priorities are addressed, customer expectations are met and internal delays are reduced.
Qualifications / Characteristics
* Ability to build strong relationships with customers and other internal departments.
* Ability to work well under pressure.
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