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Strategic account manager, hospitality

London
Flywire
Strategic account manager
Posted: 19 August
Offer description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:
Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 4,600 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

🚀 Strategic Account Manager, Hospitality

Location: United Kingdom (Hybrid) | Team: Sertifi by Flywire | Type: Full-time

Join us at the intersection of travel, tech, and growth.
Flywire’s Travel division is in full expansion mode—and we’re hiring a Strategic Account Manager, Hospitality to help drive our growth across EMEA with Sertifi by Flywire, our powerful agreement platform for the hospitality and travel industry.

You’ll manage and grow strategic accounts, upsell value-adding solutions, and become a trusted advisor to leading hotel groups, travel platforms, and management companies.

🌍 The Opportunity

As Strategic Account Manager, Hospitality, you will:

1. Manage a portfolio of high-value hospitality and travel accounts across EMEA
2. Sell add-on products and services that solve key customer pain points
3. Deliver product demos and tailored presentations that highlight ROI and business value
4. Collaborate with cross-functional teams (Sales, Customer Success, Product) to identify growth opportunities
5. Help shape our GTM strategy in EMEA and represent Sertifi by Flywire at industry events
6. Contribute directly to team revenue goals, with a Year 1 target of $12–15K MRR
7. Travel across EMEA occasionally for client meetings and conferences

🎯 What You Bring

Required:

8. 1–3 years of B2B software sales or strategic account management experience
9. 1–2 years in the hospitality industry (hotels, travel tech platforms, etc.)
10. Strong communication and presentation skills with an ability to sell value, not just features
11. Proven track record of hitting or exceeding sales targets
12. Experience with Salesforce and standard sales tech tools
13. A proactive, organized, and customer-focused mindset
14. Willingness to travel across EMEA as needed

Preferred:

15. Fluency in additional European languages
16. Experience in SaaS, payment processing, or agreement platforms

💡 What Makes You Stand Out

17. Self-starter with high energy and ambition
18. Strategic thinker who thrives on solving complex client challenges
19. Strong relationship builder who earns trust and credibility
20. Collaborative, empathetic, and adaptable
21. Comfortable in a fast-paced, hybrid work environment

What We Offer:

22. Competitive compensation, including Restricted Stock Units
23. Employee Stock Purchase Plan (ESPP)
24. Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
25. Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
26. Dynamic & Global Team (we have been collaborating virtually for years!)
27. Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
28. Be a meaningful part in our success - every FlyMate makes an impact
29. Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
30. Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

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