Overview
Relief Security Officer role at Anchor Group Services in Edinburgh, UK. Working hours: zero hours. Pay: £13.30 per hour. Location: Waverley Market Shopping Centre, 3/48 Waverley Bridge, Edinburgh, EH1 1BQ. Reporting to: Operations Manager / Contracts Manager.
An exciting opportunity has arisen for an experienced security professional to join our team at Waverley Market Shopping Centre in Edinburgh as a Relief Security Officer. This position supports Anchor Group Services’ ongoing expansion and offers opportunities to progress within a dynamic team.
As a Relief Security Officer, you will conduct regular patrols throughout the shopping centre, monitor activity to ensure a safe and secure environment for all visitors and staff, respond promptly to incidents, liaise professionally with the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. A valid SIA Licence is required at minimum, and prior security experience is essential. You will need to be flexible and ready to provide cover as needed.
Duties Include
* Protecting the client’s property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI’s) and site-specific procedures
* Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
* Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
* Operating and monitoring site CCTV equipment
* Completing reports by recording observations, information, occurrences, and surveillance activities
* Maintaining the organisation's stability and reputation by complying with legal requirements
* Contributing to team effort by accomplishing related results as needed
* Acting as a first line support to customers and visitors on site, providing a professional and friendly service
* Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
* Maintaining professional conduct at all times
Requirements
* Full 5-year employment checkable history
* Valid frontline SIA licences DS or SG
* Customer service experience and confidence to handle conflict in a correct manner
* Flexible to meet the job requirements
* Excellent communication skills both written and verbal
* Smart appearance and be well-groomed
* Reliable and punctual
* High level of enthusiasm and passion
* Ability to work in a fast-moving environment
Benefits
* Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
* Access to SIA and First Aid training at discounted rates, with financial support available
* Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
* Stream - access to pay as you earn it
* Cycle to Work Scheme Available
* Full uniform provided
* Free Employee Assistance Programme 24/7 including access to counselling
* Hospital Saturday Fund
* Reward and Recognition awards
What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran status, disability or any other reason prohibited by law in employment.
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