Location: Fareham
Salary: A GBP 40,383 : A GBP 42,612 per annum
Contract Type: Permanent, 37hrs a week, Monday : Friday with flexible office hours
Closing date: 19th May 2026
Job Overview
We are looking for a motivated individual, experienced in business analysis to join us as a Business Analyst, within a national policing unit.
More about the role
Join ACRO Criminal Records Office as a Business Analyst in our innovative Continuous Improvement Team, where you’ll play a key role in supporting digital and process optimisation initiatives. You’ll work closely with senior stakeholders, cross‑functional teams, and external partners to gather and analyse business requirements, uncovering inefficiencies and opportunities for improvement.
This is a full‑time role of 37 hours per week, worked over 5 days (Monday to Friday). Flexible working requests will be considered, with the successful applicant working a minimum of 28 hours across 4 days. Working hours can be discussed at interview.
About Us
ACRO Criminal Records Office supports UK and international law enforcement by processing criminal records for the purposes of public protection, safeguarding and worldwide community safety.
All ACRO staff are employees of Hampshire and Isle of Wight Constabulary and are provided with the same benefits of working within the public sector as other members of police staff.
Our culture and work environment aim to ensure that everyone feels included and valued. We invest in our people so that they can thrive, realise their potential and enjoy coming into work. We are located in an attractive and modern business park close to the M27 between Portsmouth and Southampton.
Responsibilities
* Support digital and process optimisation initiatives within the Continuous Improvement Team.
* Gather and analyse business requirements from senior stakeholders, cross‑functional teams, and external partners.
* Identify inefficiencies and opportunities for improvement.
* Facilitate requirements gathering and build relationships across the organisation.
* Participate in digital transformation projects, utilising digital workflow optimisation tools.
* Present complex findings and support detailed process mapping.
* Communicate technical and non‑technical information effectively.
Benefits
* A hybrid working environment with flexible working hours (subject to the completion of mandatory training)
* Family friendly policies supporting those with caring responsibilities
* Generous annual leave entitlement starting at 24 days (pro‑rata for part‑time workers) in addition to public holidays, rising to 29 after five years of service.
* Access to a wide range of learning and development opportunities
* Local Government Pension Scheme
* Retail, holiday and leisure discounts through Hampshire Police Leisure and Sports Club or Blue Light Card
* Excellent wellbeing support including onsite wellbeing rooms and access to Employee Assistance Programme
* Staff representation groups and inclusion network
Essential Qualifications
* Educated to QCF level 4 OR work experience deemed to have brought the role holder to a comparable level.
Essential Experience
* Significant experience in Business Analytics or similar environment
* Advanced analytical and problem‑solving skills
* Stakeholder engagement experience, with proven ability to build relationships, manage expectations, and facilitate requirements gathering across various levels of the organisation
* Experience working on digital transformation projects
* Proficiency in digital workflow optimisation tools for data analysis, presenting complex findings, and supporting detailed process mapping
* Excellent written and verbal communication skills
* Experience in conveying technical and non‑technical information
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