Overview
We are looking for a Shift Manager to work across our Restaurants & Quick Service department here at Bognor Regis. Reporting to the Venue Manager, the Shift Manager will ensure daily operational plans are fulfilled and that the team are in the right place at the right time to manage fluctuating guest demand while maintaining high operational standards and guest experience.
Responsibilities
* Support and coach the team to deliver a great guest experience and drive key targets such as add-on sales or promotions.
* Ensure that non-guest facing tasks are completed within the working week so you can spend the majority of your time in venue with guests.
* Operate across a 40 hour, 5-day working week over 7 days with flexible shift patterns between 6am – 3am.
* Think on your feet, get involved, and prioritise guest experience as the number one priority in a dynamic, guest-facing role.
About You
* Experience as a leader in a volume-led F&B or branded fast-food environment, or the ability to support the team to deliver excellent service.
* Experience in training and coaching teams in a fast-paced setting to deliver an excellent guest experience.
* Ability to lead within a volume-led restaurant or fast-food environment, balancing speed and quality and delivering consistent brand standards.
* Strong leadership skills to motivate and engage the team, even during peak periods, with the ability to manage multiple priorities and adapt quickly.
* Inspire the team to deliver outstanding results for both colleagues and guests every day.
How to apply
To find out more and apply, please submit your details via the apply now button with your CV and answers to a few questions. If you have any questions or require adjustments for the process, please email careersatbutlins@butlins.com.
About Butlin\'s
At Butlin’s, we’re all about fun, excitement, and adventure. For over 80 years we’ve delighted guests with a range of breaks, from family breaks to Adult-only events. Our culture focuses on creating a positive guest experience and our values include creating smiles, getting stuck in, and caring for each other. There has never been a more exciting time to join Butlin’s!
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