Job Description
We’re looking for an ambitious High Growth Administration Assistant to join the West Midlands Growth Company and make a real impact from day one. If you’re driven, curious, and hungry for growth, this could be your perfect next step. ...Who are we? The West Midlands Growth Company (WMGC) is the region’s economic development delivery organisation. From April 2026, we will lead the delivery of regionally commissioned economic development activity aligned to the West Midlands Growth Plan, working in partnership with the West Midlands Combined Authority and local authorities. We are building a sharper, business-focused organisation that attracts investment, supports high-growth companies and drives measurable economic impact. If you want your work to shape how growth is delivered across one of the UK’s most important regions, this is your opportunity. The RoleAs our new High Growth Administration Assistant you’ll join a forward thinking, collaborative team that values fresh ideas and innovation. This is a genuine opportunity to take ownership of meaningful projects, influence decision making, and help shape the future direction of the business with a collaborative team that values fresh ideas and innovation. This is a genuine opportunity to take ownership of meaningful projects, influence decision making, and help shape the future direction of the business You’ll be involved in
* Providing comprehensive administrative and operational support to the Growth Hub team
* Acting as the first point of contact and delivering high-quality customer-facing service
o Enabling effective business support delivery by maintaining systems, information, and ecosystem connections
What You’ll Be Doing
* Act as the Growth Hub’s first point of contact, managing inbound enquiries from businesses, partners, and visitors to ensure timely, accurate, and professional support.
* Provide daily operational and administrative assistance to High Growth Account Managers and Support Executives, including meeting scheduling, document preparation, logistics coordination, and workflow management.
* Maintain and update core systems such as the CRM and digital filing structures.
* Support internal and external communications by helping create and distribute marketing materials, updating website content, and contributing to social media activity when needed.
* Coordinate office operations and resource management to ensure an efficient working environment.
* Assist with gathering, organising, and maintaining business intelligence to support programme delivery and reporting.
* Build and sustain trusted relationships across the business support ecosystem—including local authorities, universities, finance providers, and delivery partners—to enable seamless referrals and collaborative working.
* Ensure compliance and operational integrity by upholding high standards of confidentiality, data protection, information security, and supporting basic health and safety processes such as incident reporting.
What You’ll Bring
Essential:
* Strong organisational skills with the ability to manage high workloads, prioritise effectively, and meet deadlines.
* Excellent written and verbal communication skills, capable of producing high-quality documents.
* High IT literacy, particularly with Microsoft Office and CRM systems.
* Ability to maintain confidentiality and handle sensitive information professionally.
* Proactive, reliable, and able to work independently with a positive, can-do attitude.
* Strong teamwork and collaboration skills.
* Adaptable and resilient, able to work accurately in a fast-paced, evolving environment.
* Commitment to inclusive growth, equality, and public-minded values.
Desirable:
* Experience using Zoho CRM or similar CRM platforms.
* Understanding of processes and public-sector decision-making.
* Awareness of the West Midlands business support ecosystem.
* Previous experience within a business support organisation.
What You’ll Bring
Essential:
* Strong organisational skills with the ability to manage high workloads, prioritise effectively, and meet deadlines.
* Excellent written and verbal communication skills, capable of producing high-quality documents.
* High IT literacy, particularly with Microsoft Office and CRM systems.
* Ability to maintain confidentiality and handle sensitive information professionally.
* Proactive, reliable, and able to work independently with a positive, can-do attitude.
* Strong teamwork and collaboration skills.
* Adaptable and resilient, able to work accurately in a fast-paced, evolving environment.
* Commitment to inclusive growth, equality, and public-minded values.
Desirable:
* Experience using Zoho CRM or similar CRM platforms.
* Understanding of processes and public-sector decision-making.
* Awareness of the West Midlands business support ecosystem.
* Previous experience within a business support organisation.