A vacancy for a part-time Senior Clinical Secretary in the Oncology Department at Diana Princess of Wales Hospital.
The post holder will be the primary contact for all administrative issues related to patients’ care pathways. They will work as part of a team, providing expertise in managing the patient pathway from referral to treatment to ensure smooth operations.
The role requires maintaining high levels of patient and clinician satisfaction by being accessible, customer-focused, and knowledgeable. The post holder will follow Standard Operating Procedures (SOPs) to ensure tasks are completed accurately and within specified timescales.
Outpatient Pathway Responsibilities
1. Process and log all referrals in accordance with Trust Access Policy and specialty SOP.
2. Schedule appointments with the most appropriate clinicians, optimize capacity, supervise staff, and offer patient choices where possible.
3. Ensure diagnostics and investigations required for the patient pathway are requested and available before clinics, including those at other Trusts.
4. Coordinate appointments and procedures at external hospitals and organizations as needed.
5. Accurately record clinic outcomes, including offsite clinics.
6. Lead the completion and processing of clinic cancellation forms per SOP.
7. Reschedule outpatient clinics to meet waiting time targets.
8. Utilize the Trust’s medical transcription system and prioritize urgent correspondence according to SOP.
9. Collaborate with patient records staff, ward clerks, and other organizations to ensure all medical notes, referral letters, results, and discharge summaries are ready for outpatient appointments, delegating tasks as necessary.
10. Identify patients on cancer pathways and coordinate with Cancer Trackers for appropriate handover.
The Humber Health Partnership, comprising NLAG and HUTH, serves over one million patients annually, managing a budget of over £1.3 billion. With five main hospital sites, including Diana, Princess of Wales Hospital, and a focus on research and diverse workforce development, the partnership aims to deliver world-class healthcare services.
For further details or informal visits, contact:
* Name: Ashleigh Meadows
* Job Title: Team Leader
* Email: ashleigh.meadows2@nhs.net
* Telephone: 03033 303704
#J-18808-Ljbffr