About Carers Bucks At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire - from children as young as five, to adults supporting loved ones, through physical or mental illness, frailty, disability or addiction. We understand that caring can impact a person’s health, wellbeing and future opportunities and we are here to change that. Our vision is that every unpaid carer in Buckinghamshire feels recognised, respected and supported in their role – so they can access the right support, at the right time, in a way that works for them – regardless of age, circumstance and cultural or socio-economic background. Our team is at the heart of everything we do. We foster a positive, supportive working culture where wellbeing matters, and professional development is encouraged and celebrated. Our values reflect our core principles and culture. They guide how we engage with service users and how we work as a team. We are Kind We understand the challenges carers face. With real compassion and empathy we are able to build confidence and resilience in both carers and colleagues. Inclusive We adapt our services to meet the diverse needs of all carers, making sure they feel seen, supported and empowered in their role. Collaborative We work together – with carers, partners and one another – to listen, learn and improve outcomes. Innovative We are curious to find better ways to support carers. We are open to new ideas and committed to improving what we do. Reliable We are informed, trustworthy and confidential. We do what we say we will - every time. As a trusted local charity with over 20 years’ experience, we are continually evolving to meet carer’s needs and improve access to support. About the Role We are seeking an experienced, motivated and highly organised Support Worker to join our dedicated Young Carers Service team. Our team of support workers focus on supporting young carers throughout their caring journey, ensuring they feel understood, valued and empowered whilst also providing the opportunities and practical support the young people need to thrive and continue their caring role. As a Support Worker you will be responsible for assessing the needs of young carers and ensuring they receive appropriate support through Carers Bucks services or other local agencies. The role includes engaging in one-to-one support, delivering targeted group sessions and facilitating clubs and activities. Support Workers will identify and engage young carers through partnerships with schools, health and social care and VCSE communities. Your role will be a mixture of working in the community, from home and in our Aylesbury office. Your principal geographic area will be South Bucks. Key Responsibilities These include but are not limited to: 1. Operational Coordination and Planning · Receive referrals and undertake YC assessments in your geographical area. Allocate young people to the appropriate level of support they require to fulfil their caring role. · Provide planned and time limited one to one support for carers with clear outcomes, using tools such as ‘my life now’ to measure impact of support. 2. Service Delivery and Quality · Deliver group programmes in response to the needs in your local geographical area, whilst working to available resources. · Work with staff and volunteers to deliver regular clubs and activities which provide young carers with the opportunity to have time away from their caring role. 3. People and Team Development · Build a strong relationship with young carers and families in your geographical area and work with the Young Adult Carer Support worker to transition them through services. · Work effectively as part of a high performing team to ensure that needs of carers are met. 4. Safeguarding and Inclusion · Have a strong understanding of how to receive, respond to and record safeguarding concerns and escalate to a line manager in a timely manner. · Demonstrate a strong commitment to implementing and upholding Carers Bucks’ safeguarding policy in everyday practice. 5. Partnerships and Representation · Provide support to schools in a geographical area to run young carers groups, targeted support sessions or drop in’s. · Collaborate with the Adult Carers team and partner organisations to further support carers and make referrals to appropriate services accordingly. 6. Performance, Data and Reporting · Maintain accurate and up to date records on all aspects of work carried out for monitoring and evaluation purposes. · Produce case study summaries to evidence the impact and outcomes of work, in line with requests from the line manager. About you Qualifications and Experience · Background in youth work, education, social care or the voluntary sector. · Experience of working directly with young people and/or unpaid carers. · Experience providing information, advice and guidance to young people and their families. Knowledge and Understanding · Strong understanding of young people’s development and the challenges faced by young carers. · Strong understanding of safeguarding principles and demonstrated experience in implementing effective safeguarding practices to protect individuals. · Understanding of how compassion, collaboration and reliability build trust and improve outcomes for carers. Skills and Competencies Excellent verbal and written communication skills, adaptable across audiences. Strong organisational skills with the ability to prioritise and manage a varied workload. Competent IT user with experience of standard office packages and electronic record systems. Personal Attributes Commitment to the values and ethos of Carers Bucks. Full UK driving license and access to own vehicle (travel across Bucks required.) Willingness to work flexibly, including evenings and weekends. Candidates will typically work Thursday evenings until 7pm (usually two times per month). TOIL will be provided for out-of-hours working. Why join us? We have recently published our one-year strategy, guiding us through the next phase of our development, ensuring our services are embedded with partners in the community and strengthening the way we work, both with our adult team and with volunteers. By becoming part of our team, you will: Make a lasting impact: Your work will directly support unpaid Young Carers and Young Adult Carers, helping to reduce isolation, promote wellbeing and improve access to support. Be part of a supportive, passionate team: You will collaborate with dedicated colleagues who are committed to making a difference and supporting one another. Access opportunities for growth: We will support your professional development with training, learning opportunities, and the chance to shape a growing area of work. Enjoy flexibility and balance: We offer flexible working arrangements. If you are seeking a role where your contributions are recognised, your work drives real impact and you can help shape something meaningful, we would love to connect with you. Employee Benefits Include: · 25 days annual leave Bank Holidays (increases with length of service) · 3x Christmas Closure Days · Up to 5 days paid Carers Leave · Regular training and development opportunities Diversity and Inclusion We want our services to be representative of the community we serve. We are proud of the diversity within Buckinghamshire and particularly welcome applications from underrepresented groups. How to apply Please submit a CV and covering letter via our online portal. Successful candidates will be invited to a first interview by 24th November 2025. We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us (email address available on our online portal) - we will do our best to accommodate you. Benefits 25 days annual leave Bank Holidays (increases with length of service) 3x Christmas Closure Days Up to 5 days paid Carers Leave Regular training and development opportunities