Overview
Join to apply for the Operations Administrator role at Greene King.
Responsibilities
* Coordinate and track customer complaints, ensuring resolutions are reached while engaging appropriate stakeholders and adhering to procedures.
* Coordinate and track the processing of utility and council bills, ensuring accuracy and correct allocation of liabilities.
* Process point of sales orders, beer orders, supplier invoices, and coordinate purchase orders and cheque requests.
* Coordinate tasks and processes for new Franchise site openings and Change of Tenancies, including licenses.
* Provide administration support to the Operations teams, manage the administration mailbox, and coordinate key communication letters and documentation to Licensees.
What You’ll Bring
* Strong communication and interpersonal skills.
* Ability to plan own workload and balance conflicting priorities.
* Analytical skills with a detail-oriented approach and problem-solving abilities.
* High-level administration skills, including letter writing.
* High level of IT literacy (Outlook, Word, Excel, and PowerPoint).
Company Description
Join us at Greene King the country\s leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
As an Operations Administrator, you will ensure the day-to-day operations of the Pub Partners division run smoothly and support the Operations Team in various administrative duties.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
* The chance to further your career across our well-known brands – as one of the industry\s top apprenticeship providers, we can provide training and development at each level of your career.
* Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
* Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
* Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
* Refer a friend – when they are placed, you could earn £1,500 for referring them!
* Wagestream – access your wage before payday for life happens.
* Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales, General Business, and Management
Industries
* Food and Beverage Services, Hospitality, and Retail
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