We are seeking a dedicated and detail-oriented Planner to join a brilliant team in Bradford. You will be responsible for scheduling visits and appointments and ensuring the company is compliant with industry / company standards, customer service level agreements / expectations and KPIs.
What youll be doing
* Contact clients to schedule appointments for inspectors to visit premises.
* Allocate / plan jobs to achieve company goals and time limits.
* Communicate jobs to inspectors in a timely manner.
* Maintain the Master Planning Schedule.
* Reschedule and document cancelled appointments
* Co-rodinate with operatives, inspectros and other team members to ensure a timely and efficient service delivery.
What youll need
1. Excellent communication and interpersonal skills.
2. Ability to deal with complex and frustrating situations.
3. Strong organisational skills and attention to detail.
4. Competent user of Excel.
5. Computer literacy for data entry and the production of reports and schedules.
6. A proactive approach to problem-solving and the ability to adapt in a fast-paced environment.
7. Strong interpersonal skills with the ability to work collabor...