Coordinator - Residential Sales and Lettings
This is a fantastic opportunity for an experienced Administrator/Coordinator to join our thriving residential Lettings team based in Winchester. As Lettings Coordinator, you will be responsible for the provision of highly efficient administrative support to the team by undertaking a wide variety of tasks including invoicing, call handling, typing and preparation of communications and legal documents, maintenance of file systems and diary management.
You will join a team of 11 professionals specialising in both residential Sales and Lettings. This role offers the opportunity for an experienced administrator looking to utilise and expand their skills within the property sector and contribute to our teams success.
We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on!
* Produce accurate and well-presented documents including reports, client correspondence, presentations within agreed time frames
* Progressing tenancies: drawing up offer letters, contracts, switching over utilities, sending works orders, arranging pre-tenancy works such as check ins, professional cleaning, gas safety certificates, EICR.
* Liaising with tenants and landlords regarding incoming and outgoing tenancies.
* Copy typing, and drafting of letters, reports, invoices, property particulars etc.
* Input to diaries and organising meetings
* Carry out timely and accurate administration of databases
* Accurately process fee accounts and out of pocket expenses, assisting with budgets and forecasts as required
* Provide a high level of efficiency and customer service to all who visit or contact the office
* Provide general office administration support to the team.
* Handling enquiries over the telephone or personally in reception and taking any necessary action
* General office duties such as filing, photocopying, etc.
* Maintain close communication with other administrators across different divisions to help ensure efficient running of the department at all times
This job description is not exhaustive, and the jobholder will be required to undertake additional duties to ensure the smooth running of the department.
What will it take to be successful?
We are seeking someone with proven administration or office coordination experience. You’ll have strong customer service, excellent written and verbal communication skills and good time management. You’ll be a strong team player, with the ability to work well under pressure to meet deadlines. You will also be IT literate and proficient in Microsoft Word, Excel and PowerPoint & Outlook and comfortable working with databases and any relevant software.
We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.
As an equal opportunity employer, with the Investors in People Gold accreditation, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.
About us:
Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.
Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.
We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.
Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.
Our values:
* Approachable – We treat every relationship with respect, integrity, and warmth
* Effective – We do what we say we will, we do it well and we are accountable
* Ambitious – We are ambitious for our clients and for our firm
We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:
* Communication - Ensures effective, clear, and relevant communications in support of business objectives
* People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
* Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm’s heritage and values
* Use of Technology - Modern, Agile, Digital Employee
* Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business
* Personal Effectiveness & Productivity- Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.
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