Overview
Are you able to undertake administrative duties for the Clinical Services Department as directed by the Medical Administration Manager, ensuring an efficient and effective service is provided to meet all the administrative aspects of patient care at Dove House Hospice?
Are you able to co-ordinate enquiries from members of the public and professionals in a compassionate and considerate manner, referring to other members of the hospice multi-disciplinary team when necessary and appropriate?
This will include receiving hospice referrals to the clinical and processing them through the appropriate channels, being the first point of contact to professionals and members of the public enquiring about hospice services, requesting patients medical records, preparing documentation for hospice records and passing on key messages and information to members of the clinical teams.
Work effectively with colleagues within the multi-disciplinary team (MDT) and communicate appropriately with all hospice staff and personnel from external agencies.
Dove House Hospice supports patients with life limiting illnesses to live every moment. It is our vision to provide a sustainable, comfortable and caring environment in which to offer exceptional, specialist palliative care to patients, carers and their families. All roles throughout our organisation contribute to making this vision a reality for those living in Hull and the East Riding of Yorkshire who rely on us to provide the care that is right for them, in the place of their choice.
Responsibilities
* Receive hospice referrals to the clinical services and process them through the appropriate channels.
* Be the first point of contact for professionals and members of the public enquiring about hospice services.
* Request patients' medical records, prepare documentation for hospice records and pass on key messages and information to members of the clinical teams.
* Work effectively with colleagues within the multi-disciplinary team (MDT) and communicate appropriately with all hospice staff and personnel from external agencies.
Qualifications/Requirements
(Note: Please include any required qualifications, experience, or attributes here if available in the original description. The provided text does not specify formal qualifications.)
#J-18808-Ljbffr