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Are you an experienced Workshop Controller from a main dealership background, ready to take the next step in your career? Join our high-performing team at Vertu Land Rover Nelson, where your skills, leadership, and attention to detail will be valued and supported.
We're offering a £38,000 basic salary with OTE up to £43,000, plus a comprehensive benefits package and ongoing development opportunities.
About the Role:
As Workshop Controller, you'll play a vital role in the daily operation of a very busy and successful dealership. You'll lead a team of 15 skilled technicians, working closely with the Assistant Service Manager and 4 Service Advisors to ensure the workshop runs smoothly and efficiently.
Our team consistently achieves excellent Net Promoter Scores (NPS) and is recognized for delivering exceptional customer service, reflecting our commitment to excellence in every aspect of the customer journey.
Key responsibilities include:
* Planning and allocating jobs to technicians to optimize time, resources, and customer satisfaction.
* Supporting and mentoring your team to ensure high standards of work and productivity.
* Monitoring job progress and ensuring deadlines are met without compromising quality.
* Communicating effectively with the service team to coordinate priorities and workflow.
What We're Looking For:
* Strong leadership and organizational skills
* Ability to communicate clearly and respectfully with people from all backgrounds
* A full, valid UK driving licence.
What You Can Expect in Return:
At Vertu Motors, we are committed to investing in our people and fostering a workplace where everyone can grow, succeed, and feel part of something great.
* 25 days holiday rising with length of service, plus bank holidays
* Ongoing training and clear career development pathways
* Access to a colleague rewards platform with cashback and retail discounts
* Share Incentive Scheme
* Pension contributions
* Enhanced maternity, paternity, and family-friendly policies
If you're ready to lead in a fast-paced, supportive environment, apply now to join us at Vertu Land Rover Nelson, where excellence in service and customer satisfaction is at the heart of everything we do.
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