At Virgin Media O2, were not just about keeping people connected; were about making every interaction meaningful. As a Retail Advisor, youll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best. What Youll Be Doing: * Welcoming customers with a friendly, approachable attitude. * Building rapport to understand their needs and recommending tailored solutions. * Showcasing our innovative products and meeting performance goals. * Helping to maintain an inviting and organised store environment. Who we are Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. As one of the country's biggest companies, we're expanding our offering to millions of new customers.