Overview
As an Intelligence Technical Officer in the Environment Agency’s National Environmental Crime Unit, you will build confidence and capability across area teams in intelligence-led ways of working and the use of intelligence systems, to build a greater understanding of the Threat, Risk and Harm and drive a better approach to tackling environmental offending and protect officer safety.
This is a new role within the Intelligence and Partnerships team. You will support area teams by providing Memex training and promote the use and benefits of Memex and improve the quality of intelligence submitted.
Responsibilities
* Provide face-to-face training to area staff on our intelligence system, MEMEX.
* Provide support and training to enable area teams to submit intelligence and conduct searches.
* Supervise intelligence logs to ensure a high standard of quality in submissions.
* Create entities from Memex submissions.
* Provide regular reports on performance and feedback on ways to improve performance.
* Ensure high standards of quality of intelligence submissions.
* Other duties that are commensurate with the role.
The team
* The Intelligence Team manages and develops all criminal intelligence for the Environment Agency. Made up of several roles and disciplines, we build and maintain strong relationships with our partners to work as one enforcement community and drive our intelligence-led approach to tackling environmental crime across many regimes. The team provides a professional and timely service and is focused on continuously improving how we do things to ensure our outcomes meet our customers’ needs.
Experience/skills Required
* We are looking for self-motivated and proactive applicants who can demonstrate the following:
* A good understanding of Intelligence and Intelligence systems
* An ability to advocate for an intelligence-led approach and embed across teams
* Excellent influencing skills, ensuring Memex use is the norm and safety checks are mandatory
* Success in building strong, effective relationships
* Ability to create and deliver engaging, effective and inclusive training
* Excellent communication skills with the ability to give feedback on ways to improve intelligence submission performance
* Strong self-management and organisational skills
* Great teamwork to support colleagues to achieve common goals
Location, flexible working and contact
* You will need to be comfortable with working in a dispersed team. Location is flexible and we are happy to support smarter ways of working through a mixture of home and office working; however travel to Birmingham and other offices where staff are based will be required on occasions.
* Interviews will be via Microsoft Teams and are expected to be in October.
* We want to reflect the diverse communities that we serve, embracing difference and including everyone, so we welcome applications from groups that are under-represented across our workforce.
* Note that security vetting checks (SC and NPPV3) will be required.
* Note that we are not able to support visa applications for this role.
* For an informal discussion please contact Pete Booth (Pete.booth@environment-agency.gov.uk) or Sam Morrison (sam.morrison@environment-agency.gov.uk).
Competencies
* Influences and Persuades Others — Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail. Provide an example of a time when you had to influence a key player to gain their buy-in or change their mind.
* Builds and Sustains Relationships — Develops and maintains effective working relationships. This role involves liaising with a wide range of customers to promote the use and benefits of our Intelligence system. Describe a time when you have built and developed your most valuable working relationships, and how this added value to your work.
* Communicates Effectively — Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. Tell me about a time when you have had to communicate effectively with a large number of stakeholders.
* Takes Decisions and Solves Problems — Finds and delivers optimal solutions by effectively analysing information, probing to develop alternatives and taking sound and timely decisions. Give an example of when you faced an unexpected challenge in your role. Explain what challenges you faced and how you overcame them.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for external recruitment needs. We are committed to a diverse and inclusive workforce. We welcome flexible working patterns for all vacancies, including job share; please include any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
We are not part of HM Civil Service; if applying from the Civil Service you would not be a Crown Servant in the event of appointment. You may be eligible for continuous service for redundancy purposes if you currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government) Order 1999; if unsure, contact your HR Team.
For more information about becoming a supplier on Crown Commercial Service frameworks, visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know.
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