* Salary: £23,979.20 to £27,422.40 per annum
* Category: Care - Children and Young People
* Contract type: Permanent
* Working hours: 28 hours per week
* Posted on: 22 July 2025
* Closing date: 15 August 2025
* Directorate: Partnership
* Location: YMCA Mole Valley Family Centre, Goodwyns Road, Dorking, RH4 2LR
Description
Please note that this vacancy is not part of Surrey County Council, we are advertising this on behalf of a partnership organisation.
The salary range for this role is £23,979.20 to £27,422.40 per annum based on a 28 hour working week.
Rewards and Benefits
* Annual leave: Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years' service to a maximum of six weeks after six years' service. (pro-rata for part time workers)
* Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
* Free Parking: There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
* Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
About the Organisation
YMCA East Surrey is a vibrant charity that has been actively supporting the local community since 1870. We help people to believe in themselves, support them to achieve their goals and inspire them to be the best they can be by providing services that focus on those who are vulnerable, have a disability or face disadvantage.
Our three core areas of work are:
* Health and Wellbeing
* Housing
We are looking for an experienced Senior Family Support Worker (non-case holding) who can support the management of the Reigate and Banstead Family Centres, you need to be organised, have excellent IT skills, good communicator and interpersonal skills. In return, we offer a supportive working environment, excellent staff benefits and comprehensive professional development opportunities.
About the Role
The purpose of this job is to provide focused 1-1 and group family support for families with children and young people aged 0-19 years old (up to 25 years for young adults with additional needs). This will be delivered either at the Family Centre, out in the community or in service users' own homes. The post holder will be required to work with families as a lone worker. All services provided will support the delivery of the Family Support Specification, which aims is to enable children and families to achieve and improve outcomes.
Main Responsibilities:
* Allocate new cases on EHM and provide management oversight for safeguarding concerns when the Manager is not available
* Liaise with the YMCA Senior DSLs as required if the Manager is not available
* Make difficult decisions and to communicate these to team members and parents in a calm and non-judgemental way
* Complete escalations on EHM when necessary following YMCA's Senior DSL's guidance
* Update DSL training in accordance with Safeguarding procedures
* Supporting Manager oversee and complete Management Oversite including, allocations, closures, escalations, supervisions, and audits
* Supporting manager to meet KPI's and Targets by working with Family Support Workers
The close date for this role is 15.08.2025 with interviews planned for w/c 25.08.2025.
To apply for this role, please click HERE .
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