Helpdesk Coordinator – Full time
Location: Weymouth
Hours: 37.5/week
Salary: £35,000.00-£40,000.00 per year DOE.
An extraordinary opening has surfaced for a proficient Helpdesk Coordinator to collaborate with one of our distinguished clients, a leading manufacturing company situated in the enchanting coastal town of Weymouth.
Benefits:
* Professional growth
* Versatility and adaptability
* Diverse skill development
The role:
* Provide helpdesk support to resolve IT hardware and software incidents, maintain IT infrastructure, including networking, switches, printers, and Wi-Fi, manage and update services such as email, telephony, and video conferencing, maintain and support the virtual environment, SAN storage, and backup systems, create and update system documentation, processes, and procedures.
* Support remote and mobile users with IT needs, maintain servers and services, including SQL, TMS, and domain controllers, oversee security systems such as firewalls, antivirus, and door entry systems.
* Provide IT support for CCTV, factory machines, and other integrated systems, assemble and dismantle hardware within safety and legal guidelines, handle software/hardware procurement and license renewals, act as the coordinator for the local helpdesk system, escalating issues as needed.
Requirements:
* Technically competent in the main systems admin areas, proven experience as an IT Sy...