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You’ll be the face of your store, greeting customers, creating rapport, understanding their needs, and providing an excellent end-to-end experience, from ordering to final mile delivery.
You’ll be part of a dynamic team that’s eager for success. With our industry-leading training, you’ll become a Furniture Village expert, knowledgeable in beautiful furniture, world-class service, and how to overdeliver on KPIs.
Our ideal candidate?
* Instinctively understands and embraces a customer-first mindset
* Is a natural communicator, who listens and persuades effortlessly
* Shows initiative and energy, whether working independently or as part of a team
* Pays attention to detail, especially when ordering bespoke furniture
* Is punctual, professional, and friendly
* Uses critical thinking to solve problems calmly and effectively
About our business
Founded in Abingdon in 1989, our first store marked the beginning of a journey. Today, we operate 57 stores across the UK, with plans for more. We believe in understanding customers’ needs, lifestyle, and budget, rather than hard selling, helping them find the perfect furniture.
We source globally—handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision-engineered wardrobes from Germany—offering beautiful furniture and accessories for every room.
Our people
In the words of our founder and CEO, Peter Harrison: “We employ nice people to sell nice furniture to nice customers.” Since 1989, our success has been driven by our team. We offer opportunities for growth, comprehensive training, rewards, and a fun work environment. Over 20% of our staff have received long service awards, reflecting their commitment and satisfaction.
Our recruitment
As a family business, we value inclusivity and diversity. We’re an equal opportunities employer and welcome everyone. Ready to take the next step in your career? Apply now and let’s talk. Together, we can achieve great things.
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