Role Overview
Customers sit at the heart of everything we do, and as a Lead Manager you play a key role in ensuring their experience is outstanding every time they shop with us. You will support an inclusive, collaborative culture, lead across the store, and help create a place where everyone can thrive.
Responsibilities
* Lead a key store department and act as the senior leader on shift, ensuring excellent service for customers and colleagues.
* Drive sales, standards, safety and compliance while improving routines and ways of working.
* Lead from the shop floor, coaching, motivating and developing colleagues and managers to perform at their best.
* Build a strong team by spotting talent, giving clear feedback and supporting growth.
* Champion Tesco products and community involvement to create an engaging store environment.
* Ensure smooth daily operations with the right people in the right place at the right time.
Qualifications
* Strong desire to grow as a retail leader with the attitude and aptitude to succeed.
* Previous experience leading a team in a retail or fast-paced, customer-focused environment.
* A people-first approach, creating a warm, welcoming atmosphere for colleagues and customers.
* Confidence in sharing ideas, encouraging best practice and building strong relationships across the store.
* Ability to spot opportunities, act quickly, and make decisions that support your team and customers.
* Resilience and adaptability, thriving through change and guiding others through it.
* Self‑awareness and drive, consistently performing at your best and exceeding expectations.
Benefits
* Competitive salary and an excellent benefits package.
* Fair holiday: 20 days plus a personal day, rising to 22 days after 12 months (plus bank holidays).
* Flexible working available from day one.
* 10% off with your Colleague Clubcard, rising to 15% on Pay-day weekends.
* Free wellbeing services.
* Life cover worth five times your pay and a pension up to 7.5% match.
* Options to choose from discounts, shares, green car salary sacrifice scheme and cycle-to-work schemes.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. For more details please go to our Disability Confident page.
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