Overview
Senior Property Manager role at Trinity Estates. Location: Hybrid – Homebased with a portfolio in and around Hertfordshire and North London. Working Hours: 09:00 – 17:15, Monday to Friday. Salary: Competitive.
About Trinity Estates
Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company.
Benefits
* 24 days annual leave for work-life balance.
* Discounts on shopping and services through Perkbox.
* Employee Assistance Programme for confidential support.
* Hybrid and flexible work opportunities.
* Financial support for personal development.
* Opportunities for career growth.
* Recognition incentives.
* Cycle to Work scheme for a healthy lifestyle.
* Employee Referral Scheme for potential bonuses.
Responsibilities
The role of Senior Property Manager is responsible for the day-to-day management of a portfolio of developments in and around the South East of England. Key responsibilities and tasks include:
* Manage all aspects of development management for the portfolio.
* Carry out development inspections as necessary to ensure the Company’s responsibilities are met.
* Proactively communicate with customers regarding management of their development, ensuring communication strategies are achieved and reviewed regularly.
* Effectively manage the relationship with the customer, including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development, and attending meetings with customers and clients as required.
* Ensure customer complaints are resolved effectively and in a timely manner.
* Liaise with the Accounts department to ensure accurate financial management of the development.
* Source, appoint and manage competent trade persons to undertake works across the portfolio.
* Ensure all works undertaken by contractors are of suitable quality and cost effective.
* Ensure all Health & Safety and Industry legislation is adhered to.
Qualifications And Skills
Candidates for this position should have the following skills and qualifications:
* At least 2 years’ experience in the residential property management sector.
* A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
* Must have a full UK driving license.
* A proven track record of budgeting and account management.
* Previous experience of contract management.
* Must have intermediate computer skills in Microsoft packages.
* Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines.
* Attention to detail, whilst having the ability to keep perspective and make informed decisions.
Application Process
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Trinity Estates on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Management
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