We have an exciting opportunity for a Multi-Skilled Tradesperson to join our Retail field team covering Northern England or the Midlands. Your role will be to provide expert maintenance within stores, reacting to requests for repairs to ensure a safe environment for our customers and colleagues. You will work closely with the R&M Helpdesk Team and our Health & Safety colleagues to complete work efficiently and to a high standard. You should have experience in plumbing, paving, carpentry, decorating, drainage and plastering.
This role will require extensive travel across the regions, with regular overnight stays. This will allow you to maximise your time in store, completing jobs in an effective and efficient manner.
Responsibilites
1. Work closely with the R&M Helpdesk Team, Health & Safety to ensure the safety of our customers and colleagues.
2. General property maintenance
3. To undertake repairs within stores to the best standard
4. Advising on best course of action for long lasting results
5. Working proactively to resolve maintenance issues within stores
6. Clean fascia’s, entrance lobby's, plant areas and interiors
7. Renew and replace signage for POS
8. Replace and repair fixtures, fittings and plant benches
9. Replace toilets, taps, sinks, clearing blockages, ironmongery etc.
10. Reporting any risks to R&M and Health & Safety team
11. Mentoring junior members of the team and ensuring they are compliant with processes
12. Maintenance of van stock tools and equipment
13. Safe storage of hazardous chemicals in company vehicle
14. Ensuring company provided uniform and PPE is worn as appropriate
15. Provide regular feedback to the Head of Construction & Maintenance on progress
16. Ensure company vehicle is well maintained, cleaned and undertake weekly safety checks with any defects being reported
Measures of success
17. Maintenance repairs are undertaken efficiently and to a high standard
18. Store Operations can run smoothly with minimal impact on our customers
19. Health & Safety standards are maintained
20. There is effective communication with store teams and maintenance colleagues and there is a “one team” approach to resolving problems
21. Demonstrate our values at all times – we’re one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers.
What we offer
22. Holiday – enjoy a well deserved break with 33 annual leave days per year (pro-rata for part time)
23. Discount – treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
24. Pension – save for the future with our company contributed enhanced Group Pension Plan
25. Season ticket loans – spread the cost of travel with an interest free loan
26. Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
27. Access to Retail Trust – seek confidential support, access to a Virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
28. Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
29. Study assistance – invest in your professional development with funded courses and qualifications
30. Invites to our annual company conference, summer and Christmas social events
About us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.
Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round.
Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.
We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for,
We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.