Awesome people are crucial to making our clubs run smoothly. Working alongside the Leisure Club Manager, you'll ensure our clubs operate efficiently and provide excellent service.
It's your responsibility to keep members happy through effective processes and a commitment to customer excellence. You'll work with a team of fitness enthusiasts to bring out the best in everyone around you.
A natural leader, you'll understand what makes a workplace great and motivate your team to excel through outstanding customer service, seamless operations, and a passion for fitness.
Being highly organized, you'll handle multiple tasks, from managing the poolside to coaching members on the gym floor.
You have a passion for helping others achieve their potential, whether it's a member aiming to reach their goals or a team member building a career in the fast-paced fitness industry. We've got your back.
And we've got yours. Ready?
Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart.
Join us and enjoy benefits such as:
* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
* Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
* Friends and Family discounted stays from £49 including breakfast.
* 50% discount on Food and Drink at Village Hotel Pub & Grill, on or off shift.
* 30% discount in our Village Hotel Starbucks stores, on or off shift.
* Excellent training and development programs, including Rising Stars and Talent Academy.
* Engaging training across hotel areas using our Mobile Gaming platform.
* Discounts and cashback offers on High Street Brands and Supermarkets.
* Well-being and Healthcare benefits, including mental health support and programs.
* Mental health days and mental health first aiders.
* Financial wellbeing support and salary drawdown options via Wagestream.
* Access to Employee Assistance Programme for support and counselling.
* Flexible working hours.
* A fun, supportive, and inclusive work environment with team events.
* Reward and Recognition schemes, anniversary rewards, and incentive programs.
* Electric car salary sacrifice scheme.
* Your birthday off, guaranteed.
* Discounted Health Cash plan and Sick pay Insurance.
* Big People Days to celebrate and recognize employees and communities.
* Enhanced maternity and paternity benefits and pay.
* Company Pension scheme and Life Insurance.
* T&Cs apply based on your contract.
What we need from you:
* Take ownership
* A passion for leisure and fitness
* Good knowledge and experience of leisure operations
* Attention to detail and a drive to deliver high member experience
* Motivational and passionate about developing others
Please note - All offers are subject to a successful DBS check in this role.
Come and be part of something new and special - Work, Grow & Play the Village Way!
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