Job Description
Excited to grow your career?
Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.
About the role
As Research Lead, you'll play a pivotal role in shaping the direction and evolution of our digital channels at Hargreaves Lansdown (HL). Operating at strategic level, you will establish and drive the Research strategy across the organisation, setting the standard and demonstrating value. Promoting a client-centric approach through advocacy and coaching to drive understanding at all of levels of the business.
This is a varied leadership role, responsible for overseeing all research initiatives end-to-end, embedding research thinking into the product development lifecycle, and collaborating cross-functionally with design, product, data science, engineering, and executive stakeholders. Accountable for aligning client needs with business needs, sharing knowledge and assuring quality to inform and influence the direction and future outcomes, founded on both qualitative and quantitative data and insights.
In this key role within the Design team, you will also lead the growth and direction of the Research function, developing capabilities and building and nurturing a high performing culture and team.
What you'll be doing
1. Defining and leading the...