Job Description
To access the advert in BSL please use the following link: https://vimeo.com/1082140221/c6495a0dac?
We are looking for a dedicated and organised individual to provide strong administrative support for our InterpretersLive! on-demand video interpreting service. Working closely with our InterpretersLive! liaising with both hearing and D/deaf clients.
Main Duties & Responsibilities:
* Full time role. Work from home Monday and Friday and office based in Redditch, Worcestershire, Thursday - Wednesday, 8.30am-5pm.
* Provide full operational support for our InterpretersLive! service and client implementation for sales team
* Customer and Interpreter support
* Technical support for clients
* Onboard and maintain language service professional supply chain
* Reporting of management information data
* Manage, arrange and coordinate training requests
Qualifications
Essential skills/qualifications/experience:
* British Sign Language skills are preferred but not essential
* Excellent attention to detail and time management skills
* Good knowledge of IT and windows based applications
* Proactive
* Demonstrates leadership and management skills
Additional Information
What's In It For You?
* Salary £24,570
* 20-25 days holiday plus bank holidays (Full Time Equivalent)
* Pension scheme
* Training and CPD
* DBS Renewal
* Relocation packages available
* Attendance bonus scheme
* Health and Wellbeing schemes
* Wellbeing Accreditations
* Policies to include Mental Health, Menopause and more
* Employee Assistance Programme / Cash Plan
* Access to discounts from hundreds of leading retailers
* Access to mental health specialist support
* Birthday celebrations/gifts
* Team events
* Occupational Sick Pay (OSP) and (SSP)
* Flexible contracts available
* Work for an established company with 25 years in the industry
* Supportive and flexible employer
* Disability Confident Leader
* Real Living Wage Employer
* And more!