Overview
Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They’re the talented people making every day a little better for our customers. Now, you can join them.
As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you’ll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you’ll help keep everything, from kitchen equipment to customer tables tidy and clean. It’s a lively role, full of everyday challenges, with flexible working hours, opportunities for progression and much more.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week. If you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.
The availability windows show the periods of time in the week we’d like you to be available to work. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Please note that you need to be 18 or over to apply for this role.
About the role
As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. You’ll ensure that every dish you prepare and serve meets the standard of our menu and all safety requirements, and you’ll help keep kitchen equipment and customer areas clean and tidy.
You will be responsible for keeping kitchen equipment and utensils clean and tidy, serving customers quickly and with care, following food safety and hygiene regulations while keeping daily records, practicing FIFO stock rotation, accepting deliveries and storing food safely, following operational policies, preparing and serving food according to the café’s menu, maintaining product availability, knowing the menu inside and out, resolving customer complaints, staying up-to-date with business communications, and clearing and sanitising tables.
* Keeping kitchen equipment and utensils clean and tidy.
* Serving customers quickly, efficiently and with care.
* Following food safety and hygiene regulations while keeping daily records.
* Practising first in, first out (FIFO) stock rotation to keep our food fresh.
* Accepting deliveries and handling the safe storage of food.
* Being aware of (and following) all operational policies and procedures.
* Preparing, cooking, and serving food according to our café’s delicious menu.
* Making sure we maintain our standards and all food products are available.
* Knowing our café’s menu inside and out and serving food exactly as it’s intended.
* Resolving customer complaints and passing on information to the Café Manager.
* Staying up-to-date with business communications and exciting new initiatives.
* Clearing and sanitising tables so our café stays clean.
You will need
* A commitment to hospitality and excellent customer service.
* Knowledge of Health and Safety standards.
* The ability to work efficiently and maintain a clean environment.
Personal
* Comfortable working in a team.
* Great communicator with a proactive attitude.
* Ability to multitask and work well under pressure.
* Confident using your initiative to improve ways of working.
* Good at planning and keeping things organised.
* Adaptable to working in the buzz of a fast-paced environment.
What’s in it for you?
Alongside a fantastic work life balance, we offer excellent benefits that help make The Café a great place to work. These include but aren’t limited to:
* Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
* Request flexible working from day one
* Retirement savings plan
* Life Assurance
* Access to free wellbeing services with a range of resources to support your mind, body, and life
* Exclusive deals and discounts website saving you money on everyday purchases
* Uniform provided and policies to support you for all of life’s moments
* Holiday starting at 28 days (Including Bank Holidays)
* Access to our colleague networks for staff from diverse backgrounds
About Us
With 329 Cafes across the country and counting, our teams work closely to ensure the customer experience is of the highest standard. Tesco Cafes are a great place to work, with a genuine family feel.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are, you are represented and welcome. We’re committed to an inclusive and accessible recruitment process. We’re proud to be Disability Confident Leader and can offer accessibility support on request.
On occasions when we have high volumes of applicants, some roles may close earlier than the advertised end date. Feedback is offered to candidates who attend interviews.
Seniorities and Employment
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Retail
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