Overview
With several exciting projects in the pipeline, including new Order Management and Financial systems, a freight company in Southampton has an opportunity for a Business Systems Analyst to join their Business Systems Analysis and Support Team.
No two days are the same when your work covers Business Analysis, Application Support and Project Support for internal and external customers!
If you are the type of person who wants to own a problem or project and see it through to completion, then read on!
Role
Business Systems Analyst
£30,000 - £35,000 per annum
Southampton - on site
Responsibilities
* Provide training and support to business application users.
* Maintain documentation for user training and testing.
* Deliver system analysis and specification documentation.
* Manage change processes.
* Conduct testing and provide support for new and existing application releases.
* Take ownership of business applications.
* Provide support for company projects, ensuring successful implementation.
* Manage customer and internal EDI/API changes and resolve associated issues.
* Set up and manage customer and system integrations.
* Create and maintain documentation required for audit purposes.
* Perform logical troubleshooting and implement actions to resolve issues.
Requirements
The successful Business Systems Analyst will ideally come from either a similar Systems Analyst, Software Support or Application Support role, with excellent customer support experience both on Teams and face to face.
If you have experience in all these areas or just have great customer service experience and are willing to learn and be trained up on application support systems we'd love to hear from you!
How to apply
To apply for this role please send your CV to nicktrussler@spectrumit.co.uk or click apply
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