Job Title: Sales Support Analyst
Location: Solihull
Salary: £24,488
A renowned Energy company that supplies and satisfies millions of customers, producing a tenth of all electricity used in Great Britain, are looking for ambitious candidates to fill their next graduate intake!
As well as the unrivalled opportunity to work with a renowned company at the forefront of their industry, you'll receive a great starting salary, excellent scope for progression and a welcoming, inclusive company culture!
Package/ Benefits:
* Basic salary of £24,488
* Excellent training & development plan from day one
* The opportunity offers great potential to build your career and gain exposure at a world
* renowned company!
* Flexible working - Working in office Monday to Friday to start with then a hybrid approach of 2 days in the office needed after your training period
* Regular socials in a welcoming, inclusive environment
* Lucrative bonus and incentive schemes
* Fantastic offices
Role:
* Validation Calls - Contact customers to verify their information and handle change of occupier requests quickly
* Data Entry and Pricing - Enter information into the system and calculate prices for third parties
* Contract Management - Check the quality of agreed quotes, then sign and send out contracts
* Query Handling - Investigate and respond to questions from customers and Third Party Intermediaries
* Workload Reporting - Regularly update the Team Manager on work progress and priorities to ensure everything is managed well and meets performance standards.
* Procedural Knowledge & Policy Awareness - Stay informed about industry and company policies that affect local procedures, point out any issues, and suggest improvements to ensure tasks are done correctly
* Team support & team development - Help team members by providing advice and support to improve their knowledge and skills
* Error Resolution & Data Accuracy - Fix data errors and exceptions, giving feedback to front-line teams to help improve and maintain data quality
* Complex Administrative Support - Provide a wide range of complex administrative support to both internal and external customers within a specific business area
Requirements:
* Excellent customer service and analytical skills
* Possess exceptional communication and interpersonal skills - you must really enjoy engaging with others on a regular basis
* Thrive in a busy fast-paced environment
* Good IT skills
* Proficient in the Microsoft Office Suite
* Self-motivated, with a strong desire to succeed
Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.