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At RBH, we believe our people are our biggest assets and understand the value of putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
The Holiday Inn Blackpool & Marco's New York Italian Restaurant, an IHG Hotel, opened in April 2024. This brand new four-star hotel is part of a wider regeneration project for Blackpool, including retail units and improved public transport links, with a new tram terminal, all within the Talbot Gateway central business district. The hotel features 144 bedrooms, 3 meeting rooms, and the well-renowned restaurant Marco Pierre White New York Italian, with independent street access.
OUR BENEFITS
You will have access to a benefits package that truly works for our people:
* Discounted hotel room rates for you and your friends & family
* An additional day's holiday for your birthday
* Enhanced maternity, adoption & shared parental leave
* Course sponsorship
* Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
* Flexible working arrangements
* Wagestream - choose how and when you get paid
* Life insurance
* Employee Assistance Programme
* Social and wellness events and activities all year round
* Free meals on duty, saving you over £1000 per year
And much more!
As a Food & Beverage Team Member at The Holiday Inn Blackpool, you will play a key role in delivering exceptional service to our guests. You will work within the team to create memorable dining experiences, ensuring that every guest receives the highest level of service in line with our hotel’s standards across all food & beverage outlets, including breakfast at Holiday Inn, room service delivery, conference events, Platform 9, and Marco’s New York Italian.
A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT THE HOLIDAY INN BLACKPOOL
What you'll be doing...
* Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
* Take and process food and drink orders accurately, noting and fulfilling special requests.
* Serve food and drinks with care, maintaining high presentation standards and smooth timing.
* Set up, clean, and reset tables and service areas, keeping the dining space inviting and organized.
* Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
* Assist with inventory and restocking supplies to keep the dining area stocked.
* Uphold hygiene and health & safety standards, ensuring a spotless and compliant workspace.
* Work closely with kitchen and bar teams to deliver seamless service, supporting each other for smooth operation.
WHAT WE NEED FROM YOU
* A friendly, professional approach with a passion for creating positive guest experiences.
* Prior food and beverage service experience is a plus, but willingness to learn is welcomed.
* Clear communication skills to interact confidently with guests and colleagues.
* A keen eye for detail, especially in order accuracy and food presentation.
* Team-focused attitude, ready to support others and keep service flowing.
* Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive, people-first culture. If at any point during our process you require reasonable adjustments, please contact us.
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