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Business analyst

Huddersfield
Buy It Direct Group
Business analyst
Posted: 9 March
Offer description

Business Analyst Huddersfield Business Solutions Full time Permanent

Role: Business Analyst


Company: Buy It Direct


Location: Huddersfield, West Yorkshire (HD2)


Salary: Up to £50, per annum, dependent on experience


Job Type: Full-Time / Permanent

About Us

Buy It Direct is one of the UK's fastest-growing online retailers, operating award-winning brands like Laptops Direct, Appliances Direct, and Furniture. We’ve built our business from the ground up to become a leader in the e-commerce space, turning over hundreds of millions of pounds with ambitious plans to double in size.

Here at Buy It Direct, we don't follow the normal ways of working. We think unconventionally. We are looking for ingenuity, tenacity, and people who want to get stuck into the real work from day one.

About the Role

Are you a commercially minded problem-solver with a knack for bridging the gap between business needs and technical solutions? We have a high-impact opportunity for a Business Analyst to join our Business Solutions team.

This is a senior-level position designed to serve as the crucial link between our operational data and on-the-ground execution. You won't just be documenting requirements; you will be evaluating, streamlining, and revolutionising how our departments function—from logistics and commercial to customer service. You will have high visibility across the business, working closely with Director-level sponsors to deliver scalable, effective improvements.

What you’ll be doing:

1. Elicit & Document Requirements: Lead workshops and interviews with senior stakeholders to gather, prioritize, and manage complex business and system requirements.
2. Process Engineering: Create detailed "as-is" and "to-be" process maps (using BPMN, Visio, or similar) to identify bottlenecks and design smarter, more efficient workflows.
3. Technical Translation: Act as the primary translator between our commercial/operational staff and our technical development teams, ensuring everyone understands the commercial impact of technical processes.
4. Solution Design, Rollout & Testing: Work closely with Architects and Developers on the solution and assist with system testing and ensure that the final technical output matches the original business request.
5. Impact Tracking: Measure and report on the commercial impact of implemented changes against key operational KPIs and ROI targets.

What we’re looking for:

6. Experience: Proven experience in a Business Analysis or Process Improvement role, ideally within a fast-paced e-commerce or retail environment.
7. Technical Savvy: A strong understanding of data structures and databases (SQL knowledge for reading and writing queries is a huge bonus).
8. Logical Mindset: A highly analytical and logical approach with a passion for taking things apart to see how they work.
9. Communication: Excellent stakeholder management skills, with the confidence to challenge the status quo and explain complex data in plain, jargon-free English.
10. Methodology: Familiarity with Agile or Lean Six Sigma methodologies is highly desirable.

Benefits:

11. Up to £50, basic salary (dependent on experience)
12. Healthcare cash plan
13. Your birthday off after a year of service
14. Generous staff discount scheme across all our brands
15. Free onsite parking
16. Autonomy to make a real difference in a rapidly expanding business

At Buy It Direct, we dare to be different. We've built this business from the ground up to become one of the UK's largest and fastest growing online retailers. We are proud of the products and services we provide across our six well recognised, award-winning online brands including Laptops Direct, Appliances Direct, Better Bathrooms and Furniture. We listen, learn and challenge the status quo, paying attention to the details that matter and want to delight our customers by putting them at the heart of what we do, to really understand what matters to them.

Hours39.5Benefits· Healthcare cash plan · Free parking · Birthday off after a year · Holiday purchase scheme so you can get that work life balance · Staff discount scheme · Autonomy to make a difference!Share:

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