Overview
We're looking for a Supply Planner to join us on a 12‑month fixed‑term contract as maternity cover. If you love problem‑solving, building great relationships and improving how things work, you'll feel right at home here. The role offers hybrid working (three office days per week) from our Support Office in Handforth, Cheshire.
Key Responsibilities
* Managing inventory levels across the supply chain so that products are available when customers need them, without unnecessary stockholding
* Monitoring promotional performance and adjusting supply plans, while sharing recommendations for future activity
* Owning forecasting accuracy, spotting trends and course‑correcting plans based on trading patterns, seasonality and demand shifts
* Supporting new product launches and range reviews to ensure the right stock levels arrive at the right time
* Building collaborative, trust‑based relationships with suppliers to improve service levels, lead times and responsiveness
* Tracking supplier performance through key KPIs (including OTIF and fill rates) and holding suppliers to agreed standards
* Taking part in S&OP processes and supply reviews to align production plans with retail needs, for both short‑ and long‑lead‑time products
* Supporting supplier development initiatives such as improving packaging efficiency, consolidating shipments or exploring direct‑to‑store models
* Working closely with our distribution centres to improve inbound flow and reduce friction
This role would suit someone who is naturally curious, organised and excited by the idea of making supply chains run better. You’ll enjoy digging into data, solving problems and working with a wide range of people.
Qualifications
* Experience in supply planning, demand forecasting or inventory management within retail, FMCG or consumer goods
* A solid understanding of supply‑chain planning principles
* Strong analytical and problem‑solving skills; you enjoy finding root causes and fixing them
* Brilliant communication skills and the ability to build strong relationships
* A proactive, solutions‑led approach and comfort working in a fast‑paced environment
* Confidence juggling multiple priorities and deadlines
* Advanced Excel skills and experience using ERP or planning systems (Relex experience is a real bonus!)
At Pets at Home, we’re here to make life better for pets and the people who love them. And behind every product on our shelves (in‑store or online) there’s a team working hard to make sure it arrives in the right place, at the right time.
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