Overview
The Body Shop is a values-driven brand focused on cruelty-free beauty and empowering people and communities. We are the original ethical beauty brand with activist roots and a commitment to positive impact across economic, social and environmental dimensions.
Your role in a nutshell
As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
More About The Role
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in and are looking for someone who is not afraid to mix things up.
Responsibilities
* Learn and understand our products — they’re packed with natural ingredients, many ethically sourced through Community Trade programmes. We’re not just selling a skincare routine; we’re helping communities build a better life.
* Learn our customers’ needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel good.
* Support the store management team in driving sales and profit within the store through delivering exceptional customer service.
What we look for
* Interest in connecting with customers to drive engagement.
* Open availability for evening, weekend, and holiday shifts.
What we offer
* Comprehensive onboarding in your new position.
* Training hours for you and your team as needed.
* A 50% discount on regular products and 30% on gifts.
* Freebies when we launch new products.
* Volunteer time to support causes that matter to you.
* Opportunity to connect with Community Partners to drive local activism.
* Green Apron uniform with flexibility in style.
* Opportunities to grow within the Brand.
* Encouragement and support to be exactly who you are, with access to Inclusion & Belonging Networks at The Body Shop.
Talent Drivers
* Collaborative Skills
* Personal Conduct
* Commerciality
* Purpose
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