People & Culture Lead (Senior HR Business Partner)
Maternity Cover – initial 7 Months
Location
UK-based (with responsibility for UK & US employees) – Hayes and Harlington
Hybrid working – 3 days in office
Reporting to
Chief People Officer
Ideal start date:
May 11th, 2026
Role Purpose
This role is a senior, hands-on People & Culture position providing maternity cover. The position will operate as a trusted Senior HR Business Partner, balancing regional HR ownership for the UK and US with a strategic, global HR BP remit for the solutions division within the business.
The role requires someone confident operating at pace, comfortable switching between core HR delivery and forward-looking, strategic people work, and able to influence senior stakeholders across multiple geographies.
Scope of the Role
The role has two core responsibilities
* Regional HR Business Partner – UK & US
* Strategic HR Business Partner – Solutions Division (Global)
Key Responsibilities
Regional HR Business Partner – UK & US
Act as the primary HR lead for UK and US employees, ensuring compliant, consistent, and people-centric HR delivery.
Employee Relations & Case Management
* Lead on all employee relations matters across the UK and US, including performance management, disciplinary, grievance, absence management, and complex people cases.
* Provide pragmatic, commercial advice to managers, balancing risk with business needs.
* Ensure consistency of approach while adapting to local employment legislation.
Employment Law, Contracts & Policies
* Own and maintain employment contracts, offer letters, and contractual changes for UK and US employees.
* Review, update, and implement HR policies and procedures, ensuring legal compliance and alignment with company culture.
* Partner with legal advisors where required on complex or high-risk issues.
Manager Support & Coaching
* Act as a trusted advisor to leaders and managers, building capability in people management, performance, and employee engagement.
* Support managers through change, growth, and organisational challenges.
Operational HR Excellence
* Ensure accurate HR documentation, record-keeping, and adherence to internal processes.
* Support audits, reporting, and data requests where required.
* Contribute to continuous improvement of HR processes and ways of working.
* Strategic HR Business Partner – Solutions Pillar (Global)
Partner with senior leaders in the Solutions pillar to deliver strategic people initiatives that support performance, growth, and future capability needs.
Strategic People Partnering
* Act as the HR BP to senior leaders within the Solutions pillar globally.
* Translate business strategy into people priorities, advising on structure, capability, and talent implications.
* Provide insight and challenge at leadership level to drive effective decision-making.
Performance & Talent
* Support the performance management cycle, ensuring clear goal-setting, robust performance conversations, and differentiation of performance.
* Identify talent risks and opportunities, supporting succession planning and development planning for critical roles.
* Coach leaders on managing high performers and addressing underperformance.
Workforce Planning
* Partner with leaders on workforce planning, including capacity, capability, skills gaps, and future hiring needs.
* Use people data and insight to inform decisions around growth, resourcing, and organisational design.
* Support planning aligned to commercial objectives and longer-term strategy.
Change & Organisational Development
* Support organisational change initiatives within the Solutions pillar, including restructures, role clarity, and team effectiveness.
* Contribute to global people programmes and initiatives where required.
Stakeholder Management
* Senior leaders and managers across the UK, US, and global Solutions teams
* People & Culture / HR colleagues globally
* Legal advisors and external partners (as required)
Essential
Skills & Experience
* Proven experience in a Senior HR Business Partner or People & Culture Lead role
* Strong working knowledge of UK employment law; experience supporting US employees highly desirable
* Demonstrated ability to balance operational HR delivery with strategic people partnering
* Experience supporting senior leaders in performance, workforce planning, and organisational change
* HiBob platform knowledge will be considered a plus
* Confident handling complex employee relations cases
* Strong stakeholder management and influencing skills
* Comfortable working in a fast-paced, evolving environment
Desirable
* Experience operating in a global or multi-region organisation
* Background in tech, solutions, consulting, or professional services environments
* Experience covering maternity or fixed-term leadership roles