Mller Milk & Ingredients Distribution (MMID) is the UK's leading producer and distributor of fresh milk, cream, butter, and dairy ingredients. Operating across extensive logistics and manufacturing networks in the country, MMID delivers over 2.6 billion litres of fresh milk annually to more than 5,500 locations across Britain.
Our strategically located depots enable us to move milk efficiently from farm to fridge-ensuring freshness, speed, and reliability. MMID is committed to operational excellence, sustainability, and supporting British agriculture, making us a trusted partner in the dairy supply chain.
We are recruiting in our Normanton/Leeds Office for a Logistics Support Coordinator.
The purpose of the role isto support the logistics function in clear and accurate reporting of delivery related issues and monitor and track deliveries.
To enable us to monitor Process adherence, compliance management and support for week closures and financial impacts.
Offer Details
Shift Pattern; 5 day rotating rota, over 7 days per week including weekends and Bank holidays. The start and finish timesvary between 7AM - 6PM, 7 days per week
Contract Type; Full Time / Temporary
Logistics Support Coordinator Key Responsibilities:
To own and manage any delivery related queries received and ensure these are recorded and reported accurately
To track our fleet in order to identify any late deliveries
Report any lates or failures to the business
Investigate delivery related queries for discrepancies and damages
To investigate and process and delivery related credits
To investigate and manage any customer returns
Provide customers with proof of delivery
Provide delivery performance reports to our sites
Collation and escalation of non-adherences and reporting progress
Reporting clear target areas for improvement to relevant sites and monitor progress
To report on stock availabilities by sites daily including shorts and reason
Isotrac data consolidation and trending
Central Liaison with CSC on daily performance / adherences
Waste reporting including Tipping - mass balances - Loads for disposal
Ensure that a full suite from the systems is available weekly for the management book
To manage and log any driver related complaints from the public
To create and distribute daily and weekly reports to the wider Business
Shift Patterns
5 day rotating rota, over 7 days per week including weekends and Bank holidays
The start and finish timesvary between 7AM - 6PM, 7 days per week
Key Skills & Experience
Experience in FMCG Logistics operational environment
Experience in a Transport or delivery office environment
Experience with delivery related queries such as late, proof delivered or missing deliveries
Customer service experience
Stock and systems background would be preferred but not essential
Excel competent
Generating information led, effective reports and analysis
Working to KPI Targets
Organised and detail orientated
Highly motivated
Flexible and open to change
Pragmatic approach
Tenacity and ability to influence
Curious mindset and a will to improve for the wider business, not functions
Ability to produce relevant and meaningful information from multiple sources
The role does require some travel to other UK sites so a driving licence is preferred
Benefits
Competitive salary, monthly paid
33 Days Annual Holiday
3% Bonus
X2 Life Assurance
Company Pension Scheme
Access to the Mller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts and more
Have pride in what you achieve as a member of a team
Free onsite secured colleague car parking
#pinksquid
Contact Details:
F.A.O. UK Recruitment, Mller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ
Job Segment: Agricultural, Agriculture
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