Risk Specialist, Abuse Investigations, Remediation, and Enforcement
The Amazon Selling Partner Developer Services team is hiring an experienced Risk Specialist to ensure Developers comply with our policies. As a Risk Specialist, you will investigate Developers for policy compliance, communicate directly with Developers to remediate violations, and handle enforcement actions when necessary. Additionally, you will provide feedback on abuse detection and identify risk trends to improve abuse detection and policy adherence. This role involves managing investigations efficiently, communicating with stakeholders, and making enforcement decisions. You will play a key role in strengthening our abuse processes and systems across a global team.
Key Responsibilities
1. Complete SP-API abuse investigations efficiently.
2. Communicate effectively with internal and external stakeholders.
3. Manage process improvement projects.
4. Develop and enhance the SP-API risk investigation program based on feedback from cross-functional stakeholders.
Basic Qualifications
* Experience conducting risk investigations.
* Experience communicating with customers and external stakeholders.
* Basic technical understanding of APIs.
Preferred Qualifications
* Experience with SQL and Excel.
* Prior program management experience.
* Experience using data to drive business decisions.
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected characteristics.
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