Job Summary
Fownhope Medical Centre has an opportunity for a Medical Administrator to work as part of our administration team at our friendly rural surgery. Applications are welcomed from people with or without previous experience in medical administration roles. We are offering up to 22.5 hours per week.
Interested candidates are encouraged to contact the Practice Manager, Bethany Jones, for an informal chat about the role.
Main Duties
* Scanning of documents
* Opening and distribution of post
* Coding medical records and conditions
* Filing documents
* Workflow
* Summarising
* Processing Subject Access Request
* Private work
* Supporting the Medical Secretary
About the Practice
Fownhope Surgery is well‑organised, high‑achieving and innovative with a quality improvement culture. Our ethos is caring for our patients and staff, and we pride ourselves on our support for the wider community. We received an outstanding rating in our most recent CQC inspection.
Job Details
Date posted: 30 October 2025
Pay scheme: Depends on experience
Contract: Permanent
Working pattern: Part‑time
Reference number: A5501-25-0004
Job location: Common Hill Lane, Hereford, Herefordshire, HR1 4PZ
Secondary Responsibilities
Undertake any other duties appropriate to the grade as directed by the Partners or Practice Manager.
Addendum
The practice is constantly evolving and the job description must be seen in this context. The above duties are therefore neither prescriptive nor comprehensive and may be subject to amendment as developments occur. The implications of such changes will be discussed with the post holder to ensure that objectives remain reasonable and achievable. The post will be subject to an annual participatory system of evaluation to enable attainment of joint objectives to be regularly reviewed and assessed. The post holder will be expected to undertake relevant training and personal development, including attendance at designated whole practice meetings.
Person Specification
Experience
* Essential
o Computer literate, use of Microsoft packages
o Previous Administrative experience
* Desirable
o Experience of summarising in a GP setting
o Experience in a healthcare setting
o Experience with EMIS
o Previous secretarial experience
Knowledge & Skills
* Essential
o Typing skills
o Good communication / customer service skills
o Ability to work without direct supervision
o Ability to work well in a team
o Ability to work well and remain calm under pressure
* Desirable
o Understanding of medical terminology
Qualifications
* Essential
o Good standard of general education (GCSE O levels at Grade A‑C) or equivalent.
o Good standard of numeracy & literacy.
* Desirable
o NVQ3 / RSA3 / AMSPAR or equivalent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer name: Fownhope Medical Centre
Address: Common Hill Lane, Hereford, Herefordshire, HR1 4PZ
Website: https://www.fownhopesurgery.nhs.uk/
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