2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Kerry Robert Associates provided pay range
This range is provided by Kerry Robert Associates. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Kerry Robert Associates
Director - Hospitality Recruiter @ Kerry Robert Associates Limited
We are representing a leading and modern 4* Hotel for an experienced and people-focused Reception Manager to join a reputable 4-star hotel in East London. This is a hands-on leadership role, ideal for someone with a passion for guest service and front desk operations.
Key Responsibilities:
· Lead the reception team, ensuring smooth daily operations and exceptional guest experiences
· Support the Front Office Manager and deputise in their absence
· Oversee VIPs, long stays, and group arrivals with attention to detail
· Manage team scheduling, training, performance reviews, and SOP compliance
· Address guest concerns with professionalism and timely solutions
· Promote a positive, service-led culture and drive operational excellence
Requirements
· Proven experience in a hotel front office supervisory or assistant manager role
· Strong leadership, communication, and problem-solving skills
· Proficiency in Opera PMS and Microsoft Office
· Ability to remain calm under pressure and lead by example
· Passion for delivering outstanding guest service and team development
· Discounted stays for family & friends
· Birthday leave, enhanced parental benefits
· Training sponsorship and clear career progression
· Free meals on duty and employee wellbeing support
· Flexible pay options, life insurance, and social events
This is a great opportunity to join a high-performing team within a respected hotel environment. Apply now for more information or a confidential discussion. Please apply ASAP!
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
General Business
* Industries
Hotels and Motels and Hospitality
Referrals increase your chances of interviewing at Kerry Robert Associates by 2x
Sign in to set job alerts for “Reception Manager” roles.
London, England, United Kingdom 1 week ago
Reception Manager - Novotel London Waterloo
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 weeks ago
Reception Manager, 4* Hotel, East London
London, England, United Kingdom 3 days ago
Hounslow, England, United Kingdom 4 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom £40,000.00-£50,000.00 13 hours ago
London, England, United Kingdom 2 weeks ago
Office Manager - Major New Launch Hedge Fund - £100-150k total comp – WFH flexibility
London, England, United Kingdom 20 hours ago
London, England, United Kingdom 2 months ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 weeks ago
Workplace Experience Manager (Office Manager)
London, England, United Kingdom 1 day ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 3 days ago
City Of London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr