Welfare Policy Manager, London Borough of Haringey
Client:
CRA GROUP RECRUITMENT AND PAYROLL LTD
Location:
London Borough of Haringey, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
87ec7e415704
Job Views:
7
Posted:
04.04.2025
Expiry Date:
19.05.2025
Job Description:
3 months contract with a Local Authority
Job Summary:
• The Benefit Service is seeking a Project Manager to lead a 3-month review of the Council's approach to tackling inequality, focusing on the Financial Support Team's functions.
• The successful candidate will assess current operations and develop a collaborative, integrated service model aimed at supporting residents experiencing financial hardship.
• This role will require a combination of project management expertise, effective stakeholder engagement, and service redesign experience.
Key Duties/Accountabilities (Sample):
1. Lead a 3-month project across two teams to establish a clear mutual understanding of objectives, work outputs, and outcomes.
2. Develop a new approach to working collaboratively, ensuring clarity about each team's service offerings for residents, officers, and members.
3. Establish joint reporting mechanisms on outputs and outcomes for both teams.
4. Facilitate the design of an integrated service model to better support residents experiencing financial hardship.
5. Review inflows/outflows, the current service offering, operational capacity, and staff development requirements.
6. Identify areas of failure demand and opportunities for improvement in outcome tracking.
7. Explore the potential use of data to improve service efficiency and effectiveness.
8. Provide a point of contact for officers to contribute to the review and highlight improvement opportunities.
9. Deliver a comprehensive review document, draft project plan, and proposals for a new integrated team, including draft job descriptions and growth bids, if required.
Skills/Experience:
1. Significant experience in Project Management, including delivering projects on time, within budget, and with clear benefits.
2. Strong ability to plan and manage project activities, estimate resource needs, and monitor progress against a plan.
3. Proven track record of delivering within complex organisational structures.
4. Experience in redesigning services and processes to enhance value and reduce costs.
5. Excellent written and verbal communication skills, including the ability to engage with a wide range of stakeholders.
6. Proficient in producing business cases, project briefs, and other key project documentation.
7. Experience working with multi-disciplinary teams, senior managers, and external partner organisations.
8. Knowledge of current local authority challenges and governance/accountability frameworks.
9. Strong understanding of equity issues and public service delivery.
10. Commitment to promoting equal opportunities and anti-discriminatory practices.
11. Proactive problem-solving approach with a "can-do" attitude.
Additional Information:
The closing date: 15/04/2025 @17:00.
Full-time role – 36 Hr/week.
Requirements:
1. Significant experience in Project Management, including delivering projects on time, within budget, and with clear benefits.
2. Strong ability to plan and manage project activities, estimate resource needs, and monitor progress against a plan.
3. Proven track record of delivering within complex organisational structures.
4. Experience in redesigning services and processes to enhance value and reduce costs.
5. Excellent written and verbal communication skills, including the ability to engage with a wide range of stakeholders.
6. Proficient in producing business cases, project briefs, and other key project documentation.
7. Experience working with multi-disciplinary teams, senior managers, and external partner organisations.
8. Knowledge of current local authority challenges and governance/accountability frameworks.
9. Strong understanding of equity issues and public service delivery.
10. Commitment to promoting equal opportunities and anti-discriminatory practices.
11. Proactive problem-solving approach with a "can-do" attitude.
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