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Food & Beverage Duty Manager
Champneys Eastwell Manor
To oversee the shift operation of the Food and Beverage Department, cultivating the Guest Experience, ensuring relevant standards are met and procedures are followed at all times.
MAIN DUTIES AND RESPONSIBILITIES
1. To ensure all F&B Outlets have received relevant information for the shift ahead that will allow maximum revenue capture and guest satisfaction.
2. To support each Outlet where necessary in the moment, to maximise of revenue capture and minimise opportunity loss.
3. To use time strategically to be present during relevant times of day ‘on the floor’ to monitor, coach and control where necessary to improve service and performance.
4. To provide support to colleagues at times of peak resource utilisation ensuring no-one ‘drowns’.
5. To complete Outlet audits daily, assessing overall set up accuracy and cleanliness is at an acceptable level.
6. To attend Daily Property Briefings, and leading outlet briefings at each service point through the day, including delivery of bitesize training session as delegated by the F&B Operations Manager.
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company you will also have access to the following:
7. Health, Wellness and Wellbeing incentives
8. Digital fitness programmes
9. Nutrition guides and recipes
10. Self-Guided meditation
11. Wellbeing podcasts
12. Champneys experiences (such an overnight stay or an ultimate spa day experience)
13. App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
14. In house social media connecting our Champneys Family
15. Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
16. Motivating, rewarding and engaging colleague events.
17. Discounted stays for you, your friends and family at any of our properties.
18. Complimentary Spa Day on completion of your probationary period.
19. 50% discount on all Champneys products.
20. Great discounts on our partner products Elemis and Clarins.
21. Discounted membership to our exceptional health clubs.
22. Merlin Entertainments Attraction.
23. Introduce a friend incentive.
24. Long Service celebrations.
25. Free parking [Hotels and Resorts only].
26. Professional Uniform.