Job Details: Assessment and Engagement Worker
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people from getting the support they need to live a life they value. We address poverty and disadvantage in communities through mental health, drug and alcohol, housing, and related support services.
We have nearly 200 services across England, supported by approximately 3,500 staff and volunteers. Annually, our services support around 125,000 people.
As we integrate two large organizations, some systems and branding (such as 'Humankind') are still in transition. Full integration of recruitment systems is expected next year.
Location: Wallsend Customer First Centre, Wallsend, NE28 8JR
Region: Tyne and Wear
City: Wallsend
Interview Date: 07 Aug 2025
About the role
We are seeking a permanent Assessment and Engagement Worker to join our team. You will provide collaborative assessment and interventions to individuals with substance misuse issues (drug and alcohol) across all recovery stages, from initial assessment to sustained recovery.
In this role, you will be the first point of contact for support seekers, conducting assessments and engaging them with tailored interventions to promote long-term recovery. You will work closely with individuals, families, and partner agencies to ensure appropriate support is provided at the right time.
If you have knowledge of drug and alcohol support, excellent communication skills, and a dedication to empowering others, we encourage your application.
While the office is based in Wallsend, outreach services are provided across the borough, and occasional outreach support may be required. A driving license is not mandatory but considered advantageous.
Please note: You do not need HMPPS clearance for this role.
About you
The successful candidate will share our commitment to high standards of service quality and performance. Key responsibilities include:
* Conduct assessments in partnership, inform service users of their options, and encourage active engagement and ownership of recovery.
* Deliver drug and alcohol recovery interventions to facilitate progression from engagement to sustained recovery.
* Manage a caseload, review ongoing care, and liaise with partners.
* Support service users and their loved ones in accessing treatment, assets, and resources to achieve recovery goals.
For the full job description, please visit our careers page. Note: If viewing on Indeed, the link may not work; please click 'Apply via Company Website' to view the full description.
The advertised salary reflects the full earning potential; starting salaries allow pay progression within the pay band.
What we offer
* Generous annual leave (27 days + bank holidays, increasing to 32 after 1 year)
* Annual leave purchase scheme
* Enhanced occupational sick pay
* Employer pension contributions
* Free Will writing
* Blue light card discounts
* Training and development opportunities
* Flexible working and family-friendly policies
* Wellbeing programs and Employee Assistance Programme
Waythrough is an equal opportunities employer. We value diversity and encourage applications from all backgrounds, including those with lived experience of substance use. For application support, contact people.recruitment@waythrough.org.uk.
Additional details:
* Salary period: [not specified]
* Salary range: [not specified]
* DBS requirement: Not applicable
* Police/Prison vetting: Not applicable
* Driving license required: No
* Applications close: 31 Aug 2025
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