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Apprentice receptionist - gastroenterology

Colney
Norfolk and Norwich University Hospitals NHS Foundation Trust
Receptionist
Posted: 20 October
Offer description

Overview

Be among the first 25 applicants. 14 month Fixed Term Contract – Apprenticeship. We welcome applications from individuals wishing to become an Apprentice and gain experience in the NHS. You will develop new skills and knowledge whilst working with an established team, gaining valuable work experience and a recognised apprenticeship qualification.


Responsibilities

* Enroll with a local education provider and complete the Level 2 Customer Service Practitioner Apprenticeship Standard qualification during the placement.
* Join the Trust as a Receptionist and administrator in Gastroenterology. Provide essential first point of contact between the hospital, patients and their relatives, and all other healthcare professionals.
* Deal efficiently and effectively with direct and indirect patient contact. Monitor patient waiting lists, prepare upcoming patients and track patient notes.
* Work autonomously and as part of a team. General working days include Monday to Friday, 09:00 – 17:00.


Qualifications

* Strong customer service and communication skills.
* Attention to detail and a team‑player attitude.
* Flexibility to work covering 5 days per week.


Benefits

* Flexible working hours
* Fast Track Staff Physiotherapy Service
* Multi‑Faith prayer room at NNUH Colney Lane site
* Discounted gym memberships
* Excellent pension scheme and annual leave entitlement
* Wagestream – access up to 40% of your pay as you earn it
* Free Park & Ride service direct to NNUH Colney Lane site
* Free 24‑hours confidential counselling support
* On‑site Nursery at NNUH Colney Lane
* On‑site cafes offering staff discounts at NNUH Colney Lane
* Support in career development
* Flexible staff bank
* Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics


Application

For further details / informal visits contact: Name: Melanie Love Job title: Directorate Admin Lead Email address: Melanie.love@nnuh.nhs.uk Telephone number: 01603 289706


Location

Norwich, England, United Kingdom

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