LOCATION: Northern Ireland
SHIFT PATTERN: Monday to Friday
SALARY: Competitive
Purpose:
To play a pivotal role in our commitment to delivering innovative facilities management solutions. Operating within a fast-paced environment, this position is key to providing response maintenance repairs, general joinery works, and a range of handyman activities. The role will encompass Response Repair Services, Void Works, surveying, fault finding, roofing repairs, and various handyman tasks to ensure a comprehensive and efficient approach to facility maintenance.
Service Provision
Response Repair Services:
· Address maintenance requests promptly, including joinery repairs, staging and caster wheel replacement and a range of handyman activities.
· Conduct surveys and fault finding to identify and resolve maintenance issues efficiently.
Roofing Repairs:
· Perform roofing repairs, addressing leaks, damages, and general maintenance to uphold the structural integrity of buildings.
· Engage in reactive gutter cleaning where safe practices allow, downspout maintenance, and other related handyman tasks.
Handyman Activities:
· Tackle various handyman activities, including but not limited to:
· Painting and touch-ups.
· Drywall repairs and patching.
· Basic plumbing repairs such as fixing leaks and unclogging drains.
· Installation of fixtures, shelving, and other components.
· Furniture/office moves.
Customer Service:
· Interact professionally with customers, addressing concerns, and providing information on the repair and maintenance processes.
· Strive to exceed customer expectations through the delivery of high-quality joinery and handyman services.
Planned Preventative Maintenance (PPM
· Undertake PPM works as required to include:
· Fire door inspections.
· Gutter/roof inspections.
· Window inspections throughout the estates.
Efficiency and Cost-effectiveness:
· Work diligently to complete joinery and handyman tasks efficiently, minimising downtime for clients.
· Utilise resources effectively to ensure cost-effective solutions without compromising on quality.
Collaboration:
· Collaborate with other members of the facilities management team, including technicians, supervisors, and project managers.
· Communicate effectively with colleagues to coordinate and prioritise tasks for optimal project outcomes.
· Conduct routine inspections of various emergency lighting systems throughout the client's facility.
· Test and verify the functionality of emergency lights and exit signs.
· Replace failed equipment, lamps, battery, ballasts, gear trays, fittings etc.
· Ensure that all emergency lighting fixtures are properly positioned and free from obstructions.
· Maintain detailed records of inspections, tests, and maintenance activities.
· Stay up to date with relevant safety regulations and industry best practices.
· Report any safety hazards or violations discovered during inspections.
· Troubleshoot and resolve emergency lighting system malfunctions promptly.
Skills and Experience
Essential Criteria:
· Proven experience as a joiner and handyman, with expertise in response maintenance works.
· Strong understanding of surveying, fault finding, roofing repairs, and general joinery practices.
· Versatility in performing a variety of handyman tasks.
· Excellent customer service skills and effective communication with clients and team members.
· Adherence to safety regulations and a commitment to maintaining a safe work environment.
· Certification or apprenticeship in joinery.
· UK Driving Licence.
Desired Skills:
· Strong attention to detail and the ability to follow safety protocols.
· Excellent problem-solving skills and the ability to work independently.
· Effective communication skills, both verbal and written.
· Ability to work flexible hours, including weekends and evenings, as needed.
Attitude / Motivation:
· Confident decision maker under pressure.
· Flexible, reliable, responsible, calm in a crisis.
· Positive and supporting of organisational change.
· Positive attitude.
· Motivated by a desire to grow the business using effective systems.
· A willing team player.
· Ability to work on own initiative.
· Willing to continue professional development and to develop the role.
· Willing to undergo, and provide, training/coaching in line with organisational philosophy.