Job Summary
Cyber Operations supports safe care by building NHS England's cyber resilience and enabling the wider health system to be cyber‑resilient. This role is a Trainee Cyber Security Analyst within the NHS England Cyber Security Operations Centre (CSOC), supporting the coordination, triage and management of cyber security incidents across the health and care system.
Responsibilities
* Support the identification, triage and coordination of cyber security incidents within the NHS England CSOC.
* Assist with incident management activity, ensuring incidents are logged, tracked and progressed in line with agreed processes and procedures.
* Work with technical analysts and operational colleagues to gather information, support investigations and maintain situational awareness during live incidents.
* Provide clear and timely updates to internal teams and stakeholders, escalating issues where appropriate.
* Develop knowledge of cyber security incident response, national processes and the wider NHS cyber threat landscape.
* Maintain accurate incident records, actions, decisions and lessons identified.
* Identify opportunities to strengthen incident management processes and ways of working.
* Keep up to date with cyber security developments and build the skills needed to support effective incident coordination in a national environment.
* Provide support to NHS organisations during cyber security incidents under the guidance of experienced colleagues.
Qualifications & Skills
* Basic knowledge of technologies and technology‑based solutions for information security.
* Basic knowledge of digital threat techniques, approaches and processes for detection, monitoring and prevention.
* Basic knowledge of information security management processes, tools and techniques; ability to deploy and monitor security systems.
* Basic knowledge of IT security policies, standards and procedures; ability to apply administrative and technical knowledge for compliance.
* Basic knowledge of intrusion detection and prevention tools and processes; ability to detect, resolve and prevent intrusion behaviours.
* Basic knowledge of application security tools and processes; ability to design and implement security programmes for web and mobile applications.
* Equivalence in work experience to an NHS England Academy apprenticeship graduation or a degree‑level (vocation qualification level 6 or equivalent).
Security Clearance
All NHS England Cyber Security personnel must hold Security Clearance level SC (or higher). A minimum of 5 years continuous UK residency is required; 3 years may be accepted with additional overseas checks. Failure to achieve clearance after an offer results in withdrawal of the offer.
Legal Checks
This position requires a Disclosure and Barring Service check and is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
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