Job Description
Your new companyHays is delighted to be partnering with a well‑established organisation based in Glasgow City Centre to recruit an Employee Relations Caseworker on a 12‑month fixed term contract. This is a fantastic opportunity for an experienced ER professional to play a key role in managing complex casework, advising managers, and supporting the continuous improvement of ER practices.You will work closely with HR colleagues and stakeholders across the organisation, providing expert guidance on a wide range of employee relations matters while supporting policy development, training and wider organisational change.
Your new roleAs an Employee Relations Caseworker, you will:
* Act as the first point of contact for complex employee relations cases, providing clear, practical and legally sound advice
* Manage end‑to‑end ER casework including disciplinary, grievance, absence, performance and capability matters
* Lead and support investigations and hearings, ensuring fair processes and robust documentation
* Coach and support managers to build confidence and capability in handling ER issues
* Review and contribute to the development and updating of ER policies and procedures, ensuring legal compliance and best practice
* Provide proactive ER consultancy to departments, helping to prevent issues through early intervention
* Design and deliver ER‑focused training for managers and HR colleagues
* Maintain accurate ER case logs and contribute to data analysis and reporting, identifying trends and insights
* Support wellbeing initiatives, advising on matters relating to stress, mental health and workplace adjustments
* Contribute ER expertise to change management activity, including consultations and risk assessments
* Build strong relationships with key stakeholders, including trade unions or staff representatives where applicable
What you'll need to succeedTo be successful in this role, you will have:
* Proven experience in an Employee Relations or HR advisory role, managing complex ER casework
* Strong working knowledge of UK employment law and ER best practice
* Experience conducting investigations and supporting formal hearings
* Excellent communication and influencing skills, with the confidence to advise and challenge managers appropriately
* A pragmatic, solutions‑focused approach with strong attention to detail
* The ability to manage a varied caseload and work effectively in a fast‑paced environment
* Experience of supporting organisational change and consultation processes (desirable)
* CIPD qualification or working towards (desirable)
What you'll get in return
* A 12‑month fixed term contract with a supportive and professional HR team
* Hybrid working (2 days in office per week)
* Full Time hours (35 hours per week)
* The opportunity to work on a broad, varied ER portfolio and make a real impact
* Competitive salary and benefits package
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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