Job Title: Administrative Assistant – Board of Directors
Reports to: Chief Executive / Board Members
Location: Ilkeston
Contract Type: Permanent
Role Purpose
To provide high-level administrative and organisational support to the Board of Directors, ensuring the effective coordination of meetings, documentation, compliance, and communication. The role supports the smooth running of governance processes while also assisting with administrative tasks linked to property management, housing benefit claims, contracts, landlord agreements, and providing support to Service Managers when required.
Key Responsibilities
* Board & Governance Support
* Coordinate Board meetings, including scheduling, preparing agendas, circulating papers, and taking accurate minutes.
* Maintain records of Board decisions, actions, and compliance requirements.
* Ensure effective communication between the Board, senior management, and external stakeholders.
* Client & Housing Administration
* Oversee paperwork related to client move-ins and move-outs.
* Support the submission and tracking of housing benefit claims.
* Ensure accurate documentation is maintained for tenancy agreements and support services.
* Landlord & Property Administration
* Draft, review, and file lease agreements with landlords.
* Ensure compliance with contractual obligations and maintain accurate records.
* Assist with property-related administration, including contracts and maintenance reporting.
* General Administration
* Manage correspondence, reports, and documentation for both the Board and the organisation.
* Answer calls, emails, and enquiries professionally and efficiently.
* Support the leadership team with ad hoc administrative projects.
* Handle sensitive and confidential information in line with GDPR and organisational policies.
Working Arrangements
* Flexible working hours available within school hours, where agreed.
* Role does not include automatic time off during school holidays – annual leave must be booked in advance in line with organisational policy.
Person Specification
* Skills & Experience
* Proven administrative experience.
* Experience in housing, supported housing, or social care administration (desirable).
* Strong organisational and time-management skills with attention to detail.
* Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
* Knowledge of housing benefit processes and property lease administration (desirable).
* Personal Qualities
* Professional, discreet, and trustworthy when handling sensitive information.
* Strong written and verbal communication skills.
* Ability to prioritise competing demands and meet deadlines.
* Confident working independently and collaboratively with senior stakeholders.
Job Type: Full-time
Pay: From £13.00 per hour
Expected hours: 27.5 – 37.5 per week
Benefits:
* Free parking
* On-site parking
Work Location: In person