Job Summary
We have an exciting new opportunity for a receptionist to join the team at Tiptree Medical Centre on a part‑time basis for 20 hours per week.
Flexibility to cover other shifts is required.
About Us
We are a friendly, busy and innovative practice in north‑east Essex. The team comprises two supportive partners and seven salaried GPs, a nursing team of four Advanced Nurse Practitioners, one paramedic, four practice nurses, two HCAs, two clinical pharmacists and one pharmacy technician. We serve approximately 12,000 patients in a semi‑rural setting with flexible, family‑friendly working patterns, generous annual leave and free counselling support. We collaborate as part of a Primary Care Network with Mersea Island Medical Practice and Rowhedge Medical Centre.
Responsibilities
* Book appointments.
* Greet patients.
* Answer queries from patients and outside agencies and signpost to appropriate staff.
* Update patient records.
* Process correspondence.
* Liaise with patients using various communication methods.
Experience & Qualifications
Experience
* Providing customer service.
* Reception experience – preferred. Experience in primary care is a plus but not essential.
* Strong IT skills and ability to use computer systems.
* Experience with SystmOne is desirable; full training will be provided.
* Excellent written and oral communication skills.
* Friendly and positive approach to patients and visitors, in person or on the phone.
Qualifications
* Good standard of education including Maths and English.
Disclosure & Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure and Barring Service check will be required.
Employer Details
Primary Care Careers
Church Road, Tiptree, Essex, CO5 0HB
Website: https://www.eoeprimarycarecareers.nhs.uk/
Contact
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
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