At Messa Sync, we believe in connecting businesses with smart strategies and human-first communication. We are a forward-thinking business solutions firm that partners with companies to create long-lasting client relationships, drive performance, and amplify brand trust. Our team is passionate about delivering measurable results through innovative approaches and high-impact customer engagement.
Job Description
Job Description
We are seeking a motivated and client-focused Account Representative to join our Birmingham team. In this role, you will act as a key point of contact between our company and our clients, helping to manage accounts, understand client needs, and ensure the successful execution of campaigns and services. You’ll work closely with internal teams to deliver exceptional value and foster long-term client relationships.
Responsibilities
Serve as the primary liaison between clients and internal departments
Understand client goals and develop strategies to meet their expectations
Monitor account performance and provide updates and reports
Address client inquiries and resolve any issues efficiently
Coordinate with marketing and sales teams to support client initiatives
Identify opportunities to grow existing accounts
Maintain accurate client records and documentation
Qualifications
Qualifications
Bachelor’s degree in Business, Communications, Marketing, or related field
1+ year of experience in account management, client services, or a similar role
Strong interpersonal and communication skills
Problem-solving abilities and a proactive mindset
Ability to manage multiple accounts and projects simultaneously
Detail-oriented with excellent organizational skills
Additional Information
Competitive salary: $55,000 - $63,000 annually
Growth opportunities within a fast-paced company
Comprehensive training and continuous development
Supportive and collaborative team environment
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