We’re looking for an epic leader of people and standards driven operator to join our team as an Operations Manager in our North London patch You’ll be the driver of culture, leading your General Managers and bring to life our 'bring the fun' value. You'll provide clear direction and motivational leadership, be responsible for your KPIs, especially sales and profit targets. Whilst ensuring the highest standards of quality, service, and cleanliness. We work in a fast paced and competitive environment, so these standards are vital to the success of the business. What you’ll do her e Oversee the daily operations of multiple locations, ensuring efficiency and profitabili tyEnsure compliance with all regulatory requirements and safety procedur esBuild, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectatio nsPut the customer first in everything you and your teams do, driving service and guest reviews/feedba ckEnsure food quality standards uphold our ambition to be the most loved QSR bra ndCollaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forwa rdImplement and maintain operational policies, procedures and standards across all locatio nsMonitor and analyse financial performance, budgeting and cost control measur esDrive continuous improvement initiatives to enhance operational effectivene ss What you’ll have d one Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual di ningExcellent organisational and problem solving abili tiesAlways leads by example, lives and breathes an epic guest experience and drives KPIsStrong leadership and interpersonal skills with the ability to motivate and ins pireExtensive experience recruiting, developing and talent planning within your store t eamsDemonstrated ability to analyse financial data and make sound business decis ionsKnowledge of regulatory compliance and safety stand ards Ben efits Competitive salary and bonus scheme£5k car all owanceCompany car schemeBenefits platform, inc. gym discounts and cycle t o workCareer progression opportu nitiesPrivate heal thcareLife ass urance33 days annual leaveBirthday d ay offFree ch icken! Inclusivity and respect are at the heart of all we do, Popeyes is a place where everyone is can be their true self and everyone belongs. This is why we assess each application on the aptitude to do the job and nothin g else.Operations Manager