Location: CM1 1HT, Chelmsford, Essex, South East, UKAs a Claims Handler, you will be responsible for delivering exceptional customer service and managing client relationships. With your £500k delegated authority, you will have significant interaction with your clients, including regular meetings.Our client, a leading Insurance Broker, is expanding and seeking another Claims Handler to join their experienced and well-regarded team.You will work across various classes and be involved in all stages of the claims process, from first notification to settlement, collaborating closely with a major client.Your role will include working with your clients to establish the strategy and process for the notification, agreement, collection, and successful settlement of this claims portfolio.This is an excellent opportunity to leverage your claims knowledge for the benefit of your clients, within an environment that values your contribution.Our client supports hybrid working, allowing you to perform this role both from their Chelmsford office and your home on a weekly basis.As a successful Claims Handler, you will:Carefully handle the claims negotiation process with your client, underwriters and or their appointed legal representatives and or loss adjustersProactively anticipate and present to your client the best settlement solutionProvide recommendations on coverage to facilitate the settlement of claimsCo-ordinate discussions and meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlementUse your depth of product and market knowledge to help in resolving contentious claimsEngage and oversee third party providers e.g. loss adjusters, lawyers, surveyors etcTechnical support for pre-renewal meetings, placing and renewal To be a successful Claims Handler you will demonstrate: Strong Property or Commercial claims knowledge and settlement experienceKnowledge of FCA requirements and standardsConfident negotiation skillsEnthusiastic approach to client service with strong relationship building skillsGood analytical mind set and excellent problem-solving skillsIn addition to a good salary and working with a strong professional team, your Benefits will include:Minimum of 25 days holiday, plus bank holidays and the option to 'buy' extra daysDefined contribution pension scheme, including Employer contributionsLife insurance, 4x your basic annual salary, which you can top-upIncome protection, for up to 50% of your annual income, with options to top upHealth cash plan or Private Medical InsuranceThree fully paid volunteering days per yearShare incentive plan, stock purchase planCritical illness coverDiscounted gym membershipSeason ticket loanDiscounted voucher portal TPBN1_UKTJ